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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
675 Reviews

675 Reviews of Fort Myers INFINITI - Service Center

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December 05, 2023

Always an enjoyable experience. I look forward to going in for service as needed. It's something often dreaded at other dealerships. More

by PRICE.NELSON
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 07, 2023 -

Fort Myers INFINITI responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Fort Myers INFINITI for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

December 05, 2023

The service was awesome, and fast. The dealership is very accommodating and made everything convenient to me. They kept Mrme in the loops so I knew exactly what was going on with my ca More

by lbrackett81
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 07, 2023 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 05, 2023

My advisor dint really help me much however the service facility was great answering questions I needed More

by maryescruz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

She was very nice and welcoming. Would love to keep her as my service advisor More

by LetisiaMurillo
Recommend Dealer
Yes
Employees Worked With
Aaliyah
Dec 07, 2023 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 04, 2023

Zack was very straightforward, honest and quick to get everything done I love him yes More

by Patrickjosephgrady
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 07, 2023 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 03, 2023

Very good service and super friendly people. Work was completed in very timely manner. It was a pleasant experience! More

by Infiniti lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahliah in service
Dec 04, 2023 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 02, 2023

This Infinity dealer is Amazing! ! At the service department from the Management Mr. Manny to my sales Rep Zach who is always available and on Point. More

by ellielopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny service Manager 💯
Dec 04, 2023 -

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 01, 2023

I was provided with good service at the service center at a reasonable time, thank you More

by campbell391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Fort Myers INFINITI responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Fort Myers INFINITI for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 30, 2023

Excellent customer service ; executed the problem with my car; delivered car with no issues in a timely manner. More

by LASHAUNDA_JAMES
Recommend Dealer
Yes
Employees Worked With
Zack was my service advisor
Dec 02, 2023 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 30, 2023

Professional, explain well the work to be done. Work was done on a timely matter More

by Mario
Recommend Dealer
Yes
Employees Worked With
Zack Irwin
Dec 02, 2023 -

Fort Myers INFINITI responded

Hi Mario, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fort Myers INFINITI

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