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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
675 Reviews

675 Reviews of Fort Myers INFINITI - Service Center

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March 13, 2024

Rick in the service dept. Is awesome to work with. He understands your needs always. More

by MSFATBACK1
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Fort Myers INFINITI responded

Hello, thank you so much again for your feedback! We hope you have a great day!

March 13, 2024

He is the only one I like to deal with. He gets me taken care of, everytime. More

by MSFATBACK1
Recommend Dealer
Yes
Employees Worked With
Rick Libby on service.
Mar 15, 2024 -

Fort Myers INFINITI responded

Hello, thank you so much again for your feedback! We hope you have a great day!

March 13, 2024

Courteous, professional . Greeted quickly upon arrival and took necessary information to resolve issue. Advised me when vehicle was ready and explained actions taken. More

by jplhatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2024

Great service! Rick Libby is a very knowledgeable and nice advisor! Wouldn't go anywhere else! More

by Monika
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Libby
Mar 13, 2024 -

Fort Myers INFINITI responded

Hi Monika, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 09, 2024

Excellent Excellent, Great service, Car was delivered very fast and In great condition, Highly recommend More

by irttrucking2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Idk don't
Mar 09, 2024 -

irttrucking2014 responded

Excellent, Great services,car was delivered very fast and great condition, Highly recommend.

March 09, 2024

Everyone asked if I would like something to drink while I waited. Service was fast More

by QX60
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 12, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your kind words about your experience here at Fort Myers INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.

March 06, 2024

Always very detailed and go over everything in detail Professional, curtious, and always helpful Fantastic More

by rbrianmorrison
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 08, 2024 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 06, 2024

Zack is very helpful & I love the condition the car is returned to me. Sparkling More

by RABIANN14
Recommend Dealer
Yes
Employees Worked With
Zack
Mar 09, 2024 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

March 06, 2024

Rick as always was great Rick is a real asset to your team and you need to hire more people like him More

by bplas
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 09, 2024 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

March 05, 2024

Lost my wheel lock and needed some help getting a nail out of my tire. Everybody at Fort Myers Infiniti was awesome assisting me to get the nail taken care of and getting a new wheel lock key made for me. More

by J_nicholson72
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 08, 2024 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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