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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
673 Reviews
Call Service Center (239) 344-7058

674 Reviews of Fort Myers INFINITI - Service Center

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March 24, 2024

Rick does a great job of keeping me informed on all service or repairs. Great person to work with. More

by JDS
Recommend Dealer
Yes
Employees Worked With
Rick Libby
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Mar 26, 2024 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 24, 2024

Quite excellent service, I got a nice loaner for overnight, and they have a beautiful waiting room also More

by Stephk911
Recommend Dealer
Yes
Employees Worked With
Rick Libby
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Mar 27, 2024 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 23, 2024

Service advisor was fine. He seemed to forget leaving my documents and car key ready after the departures closed today. The person who was at the dealership after hours (sales More

by IH
Recommend Dealer
No
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March 22, 2024

Courteous , and determined to do ithe job correctly. Very pleased with their commitment to do the job right. More

by jplhatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2024 -

Fort Myers INFINITI responded

Hello, thank you so much for your kind words about your experience here at Fort Myers INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.

March 22, 2024

Awesome environment. Friendly staff. Care about condition and performance of vehicle services. Keep up the good work. More

by bchess66
Recommend Dealer
Yes
Employees Worked With
Rick
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Mar 23, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

March 19, 2024

We were on vacation and our AC went out. Dealership worked us in their service schedule, assisted with additional transportation and completed the repairs promptly. Great service throughout More

by Tom
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
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Mar 21, 2024 -

Fort Myers INFINITI responded

Hi Tom, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

March 18, 2024

I love the dealership so much that I bought and two cars. I was actually just waiting for an oil change and I started looking through the parking lot and I bought another one.! More

by Ft.Myersgirl
Recommend Dealer
Yes
Employees Worked With
Rick
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Mar 20, 2024 -

Fort Myers INFINITI responded

Hi! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2024

Everybody was professional when I walked in, including the secretary that I talked to first she was very sweet and she knew exactly when I knew I needed to talk to talk to Rick and he was a super nice guy More

by StefanacJohnsixsix
Recommend Dealer
Yes
Employees Worked With
Rick
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March 15, 2024

Friendly, helpful and great service Customer service is outstanding and work completed earlier than expected More

by IGAGLIARDI10
Recommend Dealer
Yes
Employees Worked With
Raphael and Zachary
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Aug 31, 2024 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 13, 2024

Rick in the service dept. Is awesome to work with. He understands your needs always. More

by MSFATBACK1
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Fort Myers INFINITI responded

Hello, thank you so much again for your feedback! We hope you have a great day!

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