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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
673 Reviews

673 Reviews of Fort Myers INFINITI - Service Center

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April 30, 2024

Great Sales experience With "Walter" all the way through finance department. Rick in Service Department had me in and out without any hassel. All around great experience!!! More

by gilberti-4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Khin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

April 30, 2024

Staff very friendly and help ful too. My husband likes it and he doesn’t like anything More

by terrytomato
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Fort Myers INFINITI responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 27, 2024

Provided excellent services. Keep me up to date on where they were on my services. More

by Kevin Grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 26, 2024

i had 2 different people help me with my appointment one helped me the whole way trying to get to infiniti because i had to get a tow truck and the other one had a response for me every time i had a questio More

by jordan herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 26, 2024

I was told to come in for service but had I know it was just for tire rotation I would planned/scheduled differently. Also there was no one there when I got there but two people came in after me and both w More

by Tiffe7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (888) 690-3484 at your earliest convenience to discuss how we can turn this experience into a positive one.

April 25, 2024

The service was very good, and Zach Irwin was great to work with. I hope to work with him again. Thank You! More

by kamcgookey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2024

The service was great they were quick with everything making sure your vehicle is in good condition. More

by Cris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Fort Myers INFINITI responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2024

Always a pleasure going to this location. Great customer service and everyone is so helpful. More

by bdiz333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2024

Easy to make an appointment. Great service and friendly/professional staff. Completely satisfied with my visit! More

by banksl450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

April 23, 2024

Zak Irwin was very easy to work with help me out With getting the vehicle back quickly and even providing transportation back home. More

by jp41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin- I Think The greeter, valet driver
Apr 25, 2024 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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