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This rating includes all service center reviews, with more weight given to recent reviews.
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671 Reviews of Fort Myers INFINITI - Service Center
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November 14, 2024
Nice people good environment though I was told my tint would be darker than what was actually installed but it’s whatever they paid for it with the purchase . I can always get it done somewhere else to my would be darker than what was actually installed but it’s whatever they paid for it with the purchase . I can always get it done somewhere else to my liking. Other than that everything was great no complaints nice accommodations. More
by cmarsh6060
Verified Customer
November 14, 2024
Always easy to schedule an appointment and service is done in a timely manner. Staff is very courteous. done in a timely manner. Staff is very courteous. More
by wleete
November 13, 2024
Vish, my service advisor, took very good care of me. This dealership treats its customers so well and my car was returned with everything repaired, cleaned and vacuumed. This dealership treats its customers so well and my car was returned with everything repaired, cleaned and vacuumed. More
by PEARL1918
Employees Worked With
November 13, 2024
As always, I’m immediately greeted by a gentleman who took my keys & directed me to Rick Libby. I’ve been working with Ricky since I purchased my vehicle several years ago. He’s very professional and c took my keys & directed me to Rick Libby. I’ve been working with Ricky since I purchased my vehicle several years ago. He’s very professional and continues to be a great partner for the health of my Infiniti! He’s been a lifesaver once or twice and I can always count on him! More
by loriandersen75
Employees Worked With
November 12, 2024
Excellent fast and very assertive Zach and the team were great and very very reliable great and very very reliable More
by JOSHUA_HILAIRE
Employees Worked With
November 11, 2024
Fort Myers Infiniti’s Service Department is awesome! Zach Irwin is our Service Representative. He always goes above and beyond and is patience with me and all my questions. Great customer service! Zach Irwin is our Service Representative. He always goes above and beyond and is patience with me and all my questions. Great customer service! More
by arw.redmond
Employees Worked With
November 10, 2024
Pros: Car was returned in perfect condition/interior, exterior/interior perfectly clean. Cons: When job done and I left shop, I found engine light “ON”. So, I returned back, car light was adjusted and exterior/interior perfectly clean. Cons: When job done and I left shop, I found engine light “ON”. So, I returned back, car light was adjusted and returned in a few minutes. More
by VIKMAR
Employees Worked With
November 10, 2024
Happy with the service. Also they have a great value for the service performed on my car Also they have a great value for the service performed on my car More
by Josephrusso3
Employees Worked With
November 10, 2024
Great experience, Zach and Manny are the best, service department are very professional and their fees are very competitive department are very professional and their fees are very competitive More
by FERNANDOCALDERON
Employees Worked With
November 09, 2024
The attention to detail provided by Infinity personnel was top notch. From the initial call to the pickup service, I’m still impreesed. was top notch. From the initial call to the pickup service, I’m still impreesed. More
by GAVIN1212
Employees Worked With
Other Employees :
TY and Clarence were top notice and provide a white glove drop off and pickup.
