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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
673 Reviews

673 Reviews of Fort Myers INFINITI - Service Center

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May 14, 2024

Great customer service representatives working hard to give quality care to customers. I recommend them to anyone More

by anthonyramos123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 10, 2024

This venue excels in its appearance, service quality, and customer care. They are prompt, effective, and knowledgeable. Fort Myers Infinity boasts about its establishment with pride. More

by Tholt7238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Fort Myers INFINITI responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 10, 2024

Very friendly and for a dealership, is able to get service done reasonably quickly. That is not true of other dealerships I have used. They also have a very comfortable waiting area. More

by lawmanfla
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

May 09, 2024

Zach & the entire service team are courteous, professional, & have a good sense of urgency. Their customer service skill levels are on par, and their knowledge of Infiniti vehicles is excellent. More

by Stacey B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Fort Myers INFINITI responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 08, 2024

My experience at Infiniti was very good and the person who helped me out was very helpful More

by maychen451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 07, 2024

Zack and the whole team was efficient , fast, friendly and attentive to every detail and providedrf me with the service that require, great job, thank you More

by Al Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayko Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Khin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 07, 2024

Great selection of vehicles, Walter was very knowledgeable on all the car features and performance. Purchase went smooth and excellent service department. More

by gilberti-4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Khin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All staff was very helpful and friendly
May 09, 2024 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 05, 2024

Very nice and helpful. I was completely impressed with their professionalism and customer service. Good customer service More

by MERLISRJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 04, 2024

Service was friendly, detailed and accurate. Waiting room is very comfortable with snacks and drinks to pass the time. Vehicle was return to me, cleaned inside and out. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Fort Myers INFINITI responded

Hi Bill, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2024

They are always very accommodating and professional. Service advisor Rick was great. The vehicle seems to be running as it should. Love the porter, great kid! More

by jtridespow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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