Fort Myers INFINITI - Service Center

Zach is always helpful and friendly. I don't mind sitting and waiting on my car because they always provide coffee and snacks while you watch tv and wait. I highly recommend Infiniti For I don't mind sitting and waiting on my car because they always provide coffee and snacks while you watch tv and wait. I highly recommend Infiniti Fort Myers! More

Service was good but my advisor really didn't listen when I asked him to call warranty company. A bit disappointing I asked him to call warranty company. A bit disappointing More

Service was quick and easy. Derive personnel were attentive to my needs and answered all my questions. I would highly recommend. Derive personnel were attentive to my needs and answered all my questions. I would highly recommend. More

I had an appointment for an extreme oil change, considering my car has 105,000 miles. Rick Libby is my service guy and always treats me (and everyone) like a VIP! He offered me a loaner but I rec considering my car has 105,000 miles. Rick Libby is my service guy and always treats me (and everyone) like a VIP! He offered me a loaner but I recently misplaced my license, so couldn’t take him up on it. I waited for roughly an hour in their beautiful customer lounge and before I knew it, my car was finished Infiniti style! It was given a bath and vacuum so I pulled out of there with what felt like a new vehicle! Best dealership, best service department, best service manager and vehicle brand, and too! They go above and beyond to insure your satisfaction! More

Great service got my car back to how it was running at first Great place and great people Highly recommend first Great place and great people Highly recommend More

My experience with the service department was excellent! The check engine light came on in my vehicle and I brought it over to the service department. My Advisor Zach listened to what I described and took o The check engine light came on in my vehicle and I brought it over to the service department. My Advisor Zach listened to what I described and took over from there. The car had a multipoint inspection; It turns out the vehicle had a major issue in addition to other repairs that needed to be addressed. The advisor called my extended warranty and handled everything from beginning to end with them. Additionally, he communicated progress & new developments as they arose during the entire process. Most importantly, I was blessed with a loaner for the duration of the repairs as Zach negotiated needed repairs with my insurance. I’m truly grateful. They get a five star rating! Well done team. More

The Service staff was amazing as well as Zach. They took care of all of my needs with the car. They went over and beyond what they needed to do to figure out what was wrong with my vehicle They took care of all of my needs with the car. They went over and beyond what they needed to do to figure out what was wrong with my vehicle More

Always professional easy to check in and out and very clear communication while they have your car great job clear communication while they have your car great job More

Very courteous and professionally Schedule was properly conducted and done in a timely manner Service advisor had everything ready from receiving my car, delivering car loaner, and then properly deliverin conducted and done in a timely manner Service advisor had everything ready from receiving my car, delivering car loaner, and then properly delivering and explaining details of my car was picked up More

They were very busy, employees off for holiday. But still delivered, and were honest. Appreciate that! But still delivered, and were honest. Appreciate that! More