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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
673 Reviews

673 Reviews of Fort Myers INFINITI - Service Center

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August 09, 2024

Infiniti fit me right in. Rick was amazing and got me in and out especially with no appointment. They also washed and vacuum my car. More

by keeahmccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 08, 2024

Rick is always so friendly and helps me understand what is going on at all times. His communication always makes me want to come back. More

by valerie_lepine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

August 05, 2024

Rick made my experience very easy. Took my car back for service and brought it back when I arrived for pickup. It’s the advantage of dealing with a quality car dealership. Had a loner More

by danddseitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 04, 2024

This dealership and the people who work here always communicative and friendly. Alway give me a loaner for my convenience. Zach always easy to work with. More

by ddurelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Fort Myers INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

August 03, 2024

Exceptional service to my Qx-50. They reset the tire pressure in a timely manner and the charge was fair. I waited in a nice room with cappuccino, a tv and tables. More

by dirche611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day. Take care!

August 01, 2024

Good service, Good People the carece about you and your vehicle. I am so thankfull More

by imhuntingboy16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 01, 2024

Todo es elegante muy buen trato por parte del personal y del maneje gracias por todo More

by urrutiaorly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Fort Myers INFINITI responded

Hola, te agradecemos mucho que compartas tu experiencia. Su satisfacción es muy importante para nosotros aquí en Fort Myers INFINITI y los comentarios positivos significan mucho para nuestro personal, particularmente para el miembro del equipo que lo ayudó personalmente. ¡Gracias! Esperamos superar sus expectativas en su próxima visita.

August 01, 2024

Fort Myers Infiniti provides wonderful customer service. They are punctual, courteous, honest and professional. I wouldn’t use any other dealership. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Fort Myers INFINITI responded

Hi Kim, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 31, 2024

I was satisfied with the performance and customer service and maintenance work on my car because out of all the dealerships I went to the car finally feels good to drive More

by jayorcaleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Fort Myers INFINITI responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2024

Service department did a great job. The service manager did a great job checking to make sure the repair work was covered under the extended warranty More

by golftoy54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Myers INFINITI! Please don't hesitate to reach out if there's anything additional we can do for you.

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