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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
673 Reviews

673 Reviews of Fort Myers INFINITI - Service Center

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August 17, 2024

Great service. Goes above and beyond to make customer happy. They made sure all our needs were taken care More

by Nanaif 7Eubanks.margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Fort Myers INFINITI responded

Hello, thank you so much for your feedback! We hope you have a great day!

August 16, 2024

I always love my service at Infiniti of fort Myers. They are very accommodating every time. Even when it's an emergency and coming in right before they close. They were able to take care of my car at t More

by lalapax10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

August 14, 2024

I've had my G37 and Q50 serviced at Fort Myers Infiniti for several years. Zach is great at his job, and the service team always does a good job on my vehicles. More

by JWORDEN07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Fort Myers INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

August 14, 2024

My card dash alerted me to low tire pressure on the way to the hospital. I was able to pull into the dealer & have the tire repaired right away. They were very understanding & professional. Thanks Zach!. More

by LARAINEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Fort Myers INFINITI responded

Hello Larainey, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

August 14, 2024

We always get quick, courteous, and well done service at Fort Myers Infiniti. The complementary car wash is always well done. More

by nmorman210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vish
Aug 16, 2024 -

Fort Myers INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 14, 2024

Very happy Mr. Libby in service is gold!!!! He is the only reason I drive down from Nort Port More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Aug 16, 2024 -

Fort Myers INFINITI responded

Hello Dan, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

August 14, 2024

Zach Irwin was my service adviser and kept me updated during the process of tire replacement via warranty.He kept me updated during duration of that process and was truly patient even though I was not.In More

by WS318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 12, 2024

They got us in for service right away . We waited for vehicle and all taken care of in just over an hour . More

by PROTEKFLORIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Fort Myers INFINITI responded

Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

August 11, 2024

On-time, courteous and efficient service at all. times.The staff is always pleasant and is willing to help More

by camillae7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Fort Myers INFINITI responded

Hello, thank you; we appreciate your feedback! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

August 09, 2024

Zack is the best. Very helpful and a great communicator. Make sure you keep him More

by carl.daniels32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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