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672 Reviews of Fort Myers INFINITI - Service Center
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November 26, 2024
Excellent service from beginning to end as usual. Vehicle was clean and ready to go when promised. Vehicle was clean and ready to go when promised. More
by deputydwty
Verified CustomerEmployees Worked With
November 26, 2024
Zack Irwin is the best. Gets me and my car in and out as soon as he can. Always willing to work with me, whether it be the valet service, a loaner or picking up after hour Gets me and my car in and out as soon as he can. Always willing to work with me, whether it be the valet service, a loaner or picking up after hours, it’s nice to know that I don’t have to worry about that. Great communication as well. More
by mattirwin712
Employees Worked With
November 26, 2024
Service is the best. Rick Libby always on point. Everything perfect. Always on time and car returned in A1 condition Rick Libby always on point. Everything perfect. Always on time and car returned in A1 condition More
by DONNELLY.VIRGINIA
Employees Worked With
November 24, 2024
Zach in service was good. However I wasn't happy with the services I was provided and had to wait 3 days. They made a mess inside of my white interiors of my car which i sent However I wasn't happy with the services I was provided and had to wait 3 days. They made a mess inside of my white interiors of my car which i sent pictures, didn't do a good job washing and vacuum. Covering for coolant cap was left off, found it sitting in hood when I got home. Wheel lock is missing from my car. I had to drive to Atlanta and hopefully I don't get a flat tire. This by far the worst service experience I have had. More
by Kevin Grant
Employees Worked With
November 23, 2024
Charging over MSRP for parts along with a $259 an hour labor is about as bad as it gets. I understand businesses must make money, but this is the most overpriced service department I’ve ever used. I will labor is about as bad as it gets. I understand businesses must make money, but this is the most overpriced service department I’ve ever used. I will not be back. More
by aisaitta
Employees Worked With
November 22, 2024
Rick Libby was thorough and very professional. As always he made sure I got every question I asked answered. Rick is a tremendous asset to Infinity. As always he made sure I got every question I asked answered. Rick is a tremendous asset to Infinity. More
by RGarciasb
Employees Worked With
November 22, 2024
I used the valet service option for the first time and I found it very convenient. I'm always satisfied with the service at this dealer. found it very convenient. I'm always satisfied with the service at this dealer. More
by JACKIEBIDWELL3
November 20, 2024
Professional and friendly employees, clean and comfortable waiting area. Prompt in servicing my car and returned to me washed comfortable waiting area. Prompt in servicing my car and returned to me washed More
by mhonden
Employees Worked With
November 19, 2024
Excellent communication and attentive customer service! My service advisor, Rick, did a great job! Would definitely recommend. My service advisor, Rick, did a great job! Would definitely recommend. More
by jreits
Employees Worked With
November 19, 2024
The service advisor. Rick is always extremely in assisting me whenever I have questions on any matter. Being still fairly new to the area it is appreciated. Rick is always extremely in assisting me whenever I have questions on any matter. Being still fairly new to the area it is appreciated. More
by SOENBRI
Employees Worked With
