Ford of Ventura
Ventura, CA
Filter Reviews by Keyword
By Type
142 Reviews of Ford of Ventura
oil pan disaster Everyone: Dustin, the two drivers who shuttled me home and then back to pick up my car, the unseen technicians who diagnosed then repaired my car and Everyone: Dustin, the two drivers who shuttled me home and then back to pick up my car, the unseen technicians who diagnosed then repaired my car and the cashier were friendly and efficient. My car was repaired in a timely manner . More
Efficient and friendly I brought my car into the dealership for my oil change. The service manager was friendly and efficient. The waiting room was comfortable and inviting. I brought my car into the dealership for my oil change. The service manager was friendly and efficient. The waiting room was comfortable and inviting. The service was great. My wait was not long because I had an appointment. Everyone was very friendly including the gentleman that processed my paperwork at the end of the service. I recommended your dealership to a gentleman that was having his car serviced there for the first time. More
Ford F-150 XLT Great management team and always willing to work with you no matter the situation and the sales people are very friendly and knowledgeable and would r Great management team and always willing to work with you no matter the situation and the sales people are very friendly and knowledgeable and would recommend to others. More
Oil Change - the WORKS Ms. Erin Collins (Ventura Ford) is an excellent service manager. She pointed out things, previous service managers missed. For example, I was not tol Ms. Erin Collins (Ventura Ford) is an excellent service manager. She pointed out things, previous service managers missed. For example, I was not told by any previous service manager that the Transmission should be serviced at 30K. Erin caught it. In addition she alerted me that at 60K I need a Differential service. I am glad she did. She also pointed out a few issues with the battery, which I was not aware of. In addition, she recommended a brake job (3-mm left) and coolant flush. It was nice that she made sure that all of these services were performed within a couple of hours and I did not have make multiple trips. Thank you Erin. More
Amazing Service We had an incredible experience buying our new truck. Everyone from the sales and finance team to even the owner Darren Glinski, worked with us to get We had an incredible experience buying our new truck. Everyone from the sales and finance team to even the owner Darren Glinski, worked with us to get the best price that could work within our budget. They were extremely fair on the trade in price for two of our vehicles (equal to Carmax). Buying a car is stressful. The people who work at this particular dealership made the buying experience fun and easy. Thank you to everyone at Ford of Ventura, you have made a customer for life! More
Excellent service was taking care right away left the car came back had to buy a part excellent service there to always take my car there was taking care right away left the car came back had to buy a part excellent service there to always take my car there More
Diesel service for F250 Super Duty The professionalism of the employees at Ford of Ventura, from the service advisors, techs, all the way to the shuttle driver can’t be beat. The only t The professionalism of the employees at Ford of Ventura, from the service advisors, techs, all the way to the shuttle driver can’t be beat. The only thing I’m disappointed with is their upcoming move to the auto center. It will mean a little longer drive, and I won’t have the convenience of a nearby Starbucks or several restaurants to go to if my service is a short term project. More
Friendly, helpful The service writer was very friendly and professional. I like that not only did they dropped you off but also picked you up.Erin called me and let me The service writer was very friendly and professional. I like that not only did they dropped you off but also picked you up.Erin called me and let me know what was going on and the price More
Servic Appt #2 Excellent customer service. Full explanation of estimated costs and suggested service items. I was impressed with the friendliness of staff. Lookin Excellent customer service. Full explanation of estimated costs and suggested service items. I was impressed with the friendliness of staff. Looking forward to the new facility and updated customer lounge area in particular. More
Small town service with big dealer volume pricing Thanks so much to Sil, Dustin, Charlie and the rest of the Ford of Ventura crew - we've been so happy with sales and service! This is where we send ou Thanks so much to Sil, Dustin, Charlie and the rest of the Ford of Ventura crew - we've been so happy with sales and service! This is where we send out customers, friends and family for Ford sales and service. More