Ford of Peoria - Service Center

Quick and friendly Knowledgeable and complete service center. Great waiting area. Not pushy for other services while getting scheduled work done. Would have any work don Knowledgeable and complete service center. Great waiting area. Not pushy for other services while getting scheduled work done. Would have any work done there without hesitation because of their total honesty More

Car don't run 4 days after Christmas 4 days after Christmas my 2012 Ford Focus won't start. I called Finish Line told him what I had,expecting to hear bad news and a big bill. He told me 4 days after Christmas my 2012 Ford Focus won't start. I called Finish Line told him what I had,expecting to hear bad news and a big bill. He told me no it might be a TCM and thats covered on a Ford warranty program. He was right the repair cost me nothing. Thats why it pays to call the dealership for repairs. Hats off to Finish Lines Service Dept. More

Took my Ford explorer in for the fuel pump recall, had to order part. I needed the vehicle so I went to pick it up. There was 5 - 6 employee's standing around talking gossip not bussiness, I stood there for order part. I needed the vehicle so I went to pick it up. There was 5 - 6 employee's standing around talking gossip not bussiness, I stood there for at least 7 - 8 min. along with an elderly lady. I had to break up their conversation to inquire about my vehicle, took them another 5 -10 min to figure what was going on then they just handed me the keys and said it was out the door to the left in back lot. I am a recent amputee just learning to walk with the aid of a cane, I have never been to a dealership that did not bring your car to you at the service desk.....FINISH LINE FORD in Peoria Illinois is the WORST dealership I have ever been too. More

brothers Car in 6 times for transmission never fixed right. lose bolts and screws not put back, still not right. They either have bad mechanics or this car is lemon and should have been replaced. they k right. lose bolts and screws not put back, still not right. They either have bad mechanics or this car is lemon and should have been replaced. they kept supposedly fixing the car until the warranty ran out. but the car has never been fixed right. Sometimes it seems like they did nothing to it at all. When picked up still had tranny problems and one time the started screws were not tightened back up. More