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Ford of Peoria

Peoria, IL

3.6
228 Reviews

2211 W Pioneer Pkwy

Peoria, IL

61615

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Showing 228 reviews

December 19, 2022

Their service department is horrible. I've had 3 interactions with them, none of felt good. One was replscement of rear suspension when months later I was replacing brakes I noticed a b More

by MercSable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Tondi
May 22, 2021

Would never get a vehicle serviced here. Warranty issue should be fixed quickly. Was lied to for 10 days while they had it for 10 days other services not performed. Terrible customer service. More

by geoff.griffin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donovan
March 10, 2021

I’m glad that this dealership has top of the line salesman like Brad Hutchinson. I’ve been to many dealers over the years and haven’t had a more exceptional salesman as Brad Hutchinson represent me t More

by Jrockllc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Hutchinson
March 06, 2020

Our experience with Green Ford has been less than stellar. We bought a vehicle in June & were told by Mario it came with a lifetime power train warranty. Turns out that was just a ply to sell it....d More

by frankaj09
Recommend Dealer
No
Employees Worked With
Mario
August 30, 2019

Awesome Sales Team Came in with my daughter to help her buy a 2019 Ecosport. Rusty Hall was very courteous and helpful. She bought one. Then out of the blue, I see More

by Fire Truck Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madison Green, Doug Hall, Rusty Hall
June 12, 2019

False advertiseing Advertised sale price is not what you get when you go to this dealership.They should be sued for false advertisement.They also lied to me. More

by michael57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Madison Green, Mark Tondi, Doug Hall
March 16, 2019

dishonest and does not stick with agreed price My husband and I went with our two children to purchase a new car. My husband had been speaking with Mario throughout the day and had negotiated a p More

by peoriafleet1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mario, Scott Campbell, Ashley Bradshaw, Sean Straley, Madison Green, Mark Tondi, Doug Hall
Mar 19, 2019 -

Ford of Peoria responded

We are sorry that Mario misspoke on the price. Scott the General Sales Manager has tried to reach out to you to clarify the numbers. Ashley turned the information over to Scott as he is in charge of the sales staff and she is not the General Manager. We are sorry that Mario was not correct in the information he had given. Scott has tried multiple times to reach out to your husband as soon as the complaint was received. Scoot has yet to hear back from your husband.

March 15, 2019

Horrible Experience with car buying. Run away. Run, run, away. Spoke with a sales representative for 4 hours over text messages about trying to buy a new 2019 Ford Fusion. We chatted abou More

by ericjudd88
Recommend Dealer
No
Employees Worked With
Mario
July 04, 2018

Very good sales experience. All employees were friendly & polite. I would recommend John Mabee to anyone looking for a new Ford. Facilities were very clean & modern. More

by Tomr64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mabee, Justin List
May 27, 2018

A refreshing and pleasurable experience. Kudos to Roy and Ashley for their friendliness and making us feel at home. Roy was a great salesman; not pushy at all but very patient and informativ More

by nevertoooldtolearn
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Bradshaw, Justin List, Roy Hummel
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