Ford of Peoria
Peoria, IL
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Long wait, poor quality The dealers a little pricier than Lube Stop, but I figured they should be pros with a Ford car and thought the free car wash was worth it. I was wron The dealers a little pricier than Lube Stop, but I figured they should be pros with a Ford car and thought the free car wash was worth it. I was wrong. I showed up on time for my appointment. My car than sat for 20 minutes at the entrance of the garage with no one working on it. After about an hour and a half for a normal oil change, I was told it was ready. The rep then tried to encourage that I leave a positive review and not mention the extremely long wait. Upon arriving at my car outside, there was crud and soap xxxx all over the windshield and hood of the car. Trust me, the car wash isn't worth it. Soon after being serviced, I was driving my car and the low tire pressure indicator light popped on. I had to pull over in a storm to add air to my tires. Instead of the cars recommended 33 psi, both tires on the drivers side had 23 psi. Clearly whoever adjusted air pressure on the drivers side wasn't paying attention. Needless to say, I won't be back. I'll get quicker and better service at Lube Stop and pay for a car wash elsewhere. Not sure who I directly worked with at the service shop. More
Awesome, comfortable, caring, and friendly! My boyfriend and I have been buying cars through Green Ford for many years now. We always have had a great experience whenever we are there. I can go My boyfriend and I have been buying cars through Green Ford for many years now. We always have had a great experience whenever we are there. I can go there alone without him and I always feel comfortable. The best part about our experience with Green Ford is of course John Mabee! It's always a pleasure to deal with him and we know he's looking out for us when we're are in the market for either a used or new car. I recently just purchased a brand new Ford Fusion and the process was simple and relaxing. He didn't pressure me into a new car and during the process he went over all the specs of the car since I haven't had a new one in over ten years! I highly recommend John to anyone looking for either a used or new car he's an awesome salesman looking out for your best interest! More
Got taken advantage of I went to green Ford because a friend recommended them. I went to look at a used 2013 Ford fusion ..didnt even get to look at it was told it would be I went to green Ford because a friend recommended them. I went to look at a used 2013 Ford fusion ..didnt even get to look at it was told it would be better for me to go with a newer car. Just want to add that I'm a single female and it was just me and my four year old who went. Told the guy that i needed my payments to be 250 or less and some how was convinced to buy a Ford focus 2017 . payments are 325 . I'm complaining because i recently went and found out that my car is only worth 13500 yet I paid 24000 still oweing on it 21000 . I'm beyond upset that i was clearly naive and got taken advantage of by some guy just wanting to make a sale! I was told I over paid for the vehicle by another Ford dealership! Now I'm stuck with something that is too small and I can't afford and there isn't a thing I can do about it! So thank you green Ford for taking advantage of a me and my grandmother! I'll be making sure I pass this info on to everyone I know and don't know ! I'm very upset . I have a baby on the way and am stuck with a vechile thatsvtoo small! Thanks again for taking advantage of me! More
oil change My scheduled appointment for the works oil change and tire rotation was on time, quick, without incident. Staff was friendly waiting area clean and co My scheduled appointment for the works oil change and tire rotation was on time, quick, without incident. Staff was friendly waiting area clean and convenient More
In the market for a Ford Escape. After looking at several vehicle's at several dealerships I came across this one at Green Ford and was pleased with the price for the miles and condit After looking at several vehicle's at several dealerships I came across this one at Green Ford and was pleased with the price for the miles and condition that the vehicle was in. Bob answered every question my wife and I had about the vehicle and was very pleasant to work with. He made the car buying experience "GREAT". The rest of the gang were awesome to work with at Green Ford and we will be back again when its time to buy another vehicle. Thank you for the great customer service. More
Awesome No hassle, no pressure, easy process start to finish. Bob took the time to get me in the right vehicle. Will be talking to him again for the next on No hassle, no pressure, easy process start to finish. Bob took the time to get me in the right vehicle. Will be talking to him again for the next one. More
Great Experience At Green Ford! For a while now I have been thinking about getting a new vehicle. I looked online at Green Ford and found a car that I thought looked so sleek, so one For a while now I have been thinking about getting a new vehicle. I looked online at Green Ford and found a car that I thought looked so sleek, so one day I went over to the dealership and was helped by Caleb Wright. I test drove the 2016 Ford Fiesta (the one I looked at online) and instantly fell in love. Caleb did everything that he could to make sure I understood what was being discussed and could answer any questions I had. All in all I had a GREAT experience at the dealership and am very pleased with my visit. Thank you Caleb! More
Amazing Service! The entire team at Green was amazing! I worked with Caleb Wright specifically and he bent over backwards to help me get into the car I wanted! The entire team at Green was amazing! I worked with Caleb Wright specifically and he bent over backwards to help me get into the car I wanted! More
excellent experience. Excellent response to my request. Worked with me on price. Willing to work with out of state buyer. Great communication through the process. Delivery Excellent response to my request. Worked with me on price. Willing to work with out of state buyer. Great communication through the process. Delivery of the vehicle was easy. More
Great They were very helpful and made the buying experience very easy, start to finish! They have delivered on everything thus far, they have a lifeline cus They were very helpful and made the buying experience very easy, start to finish! They have delivered on everything thus far, they have a lifeline customer in me! Go Green More