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Ford of Peoria

Peoria, IL

3.6
228 Reviews

2211 W Pioneer Pkwy

Peoria, IL

61615

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Showing 228 reviews

May 23, 2017

Long wait, poor quality The dealers a little pricier than Lube Stop, but I figured they should be pros with a Ford car and thought the free car wash was worth it. I was wron More

by Ace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Bradshaw, Sean Straley, Mark Tondi, Aaron Young Sr
May 22, 2017

Awesome, comfortable, caring, and friendly! My boyfriend and I have been buying cars through Green Ford for many years now. We always have had a great experience whenever we are there. I can go More

by lkleiber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mabee
May 22, 2017

Got taken advantage of I went to green Ford because a friend recommended them. I went to look at a used 2013 Ford fusion ..didnt even get to look at it was told it would be More

by Brandi Baldock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Austin Armstrong
May 22, 2017 -

Ford of Peoria responded

Brandi we are sorry you feel this way. Based on the paperwork here you paid $17504, you traded a 02 Pontiac Sunfire valued at $300, so $17204 plus taxes $1087, title, license, and doc fee $390, you chose to add Gap insurance $800 and a service contract $3300, which gets you to a total amount financed $22781 not $24000. It appears that one of your family members was with you to purchase the vehicle as they are also on the loan. The black book value on your 2016 Focus Titanium is $15500, the NADA book value is $15300. The service contract and gap plus the tax, title, license, and doc fess were $5577. $15300 plus $5577 is the difference. The service contract and gap are both cancellable items that if you were to cancel them they go to pay down the loan. Gap we recommend to all customers that are not putting any money down on the purchase of the vehicle. The Focus brand new had the MSRP of $25,635, you purchased it with only 12500 miles on the vehicle less than 8 months ago. We are sorry you were misinformed at another dealership about your purchase.

May 20, 2017

oil change My scheduled appointment for the works oil change and tire rotation was on time, quick, without incident. Staff was friendly waiting area clean and co More

by Knknelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Butterfield
May 17, 2017

In the market for a Ford Escape. After looking at several vehicle's at several dealerships I came across this one at Green Ford and was pleased with the price for the miles and condit More

by Mike H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hunter
May 16, 2017

Awesome No hassle, no pressure, easy process start to finish. Bob took the time to get me in the right vehicle. Will be talking to him again for the next on More

by Joe L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hunter
May 10, 2017

Great Experience At Green Ford! For a while now I have been thinking about getting a new vehicle. I looked online at Green Ford and found a car that I thought looked so sleek, so one More

by gabbywilli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Wright
May 10, 2017

Amazing Service! The entire team at Green was amazing! I worked with Caleb Wright specifically and he bent over backwards to help me get into the car I wanted! More

by Autumn1011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bradshaw, Caleb Wright, Justin List
May 10, 2017

excellent experience. Excellent response to my request. Worked with me on price. Willing to work with out of state buyer. Great communication through the process. Delivery More

by DAnderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mabee
May 10, 2017

Great They were very helpful and made the buying experience very easy, start to finish! They have delivered on everything thus far, they have a lifeline cus More

by Truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Merry, Justin List
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