Ford of Peoria

15 month service The check in process was fast and the person was courteous. The waiting area was comfortable. I did not have to wait too long. It was actually shorter The check in process was fast and the person was courteous. The waiting area was comfortable. I did not have to wait too long. It was actually shorter than I thought it would be! More

Repair Visit Disappointed in the quality and cost of repair. Very expensive repairs that appeared to be beyond what was needed. I was very disappointed in this r Disappointed in the quality and cost of repair. Very expensive repairs that appeared to be beyond what was needed. I was very disappointed in this repair. More

Transmission We had our transmission repaired rebuilt twice they're needed 1000 miles and we're broke down now were in Fargo North Dakota waiting to find out abou We had our transmission repaired rebuilt twice they're needed 1000 miles and we're broke down now were in Fargo North Dakota waiting to find out about getting it fixed in the way the people handle dollars so far I want to write recommend the dealership right now they have not been helpful or ask anything they can do the only person is Mary and she's helped us out bills been very good and help yourself to any other questions please call me and I can tell you more my telephone number is 270-881-2270 please call me I'd like to tell you more thank you very much and have a great day More

Very friendly, in all departments Keith Sohen is the young man to see. He's very political and listens to your needs for a vehicle. Not pushy at all and I appreciate his making my drea Keith Sohen is the young man to see. He's very political and listens to your needs for a vehicle. Not pushy at all and I appreciate his making my dream vehicle come true, Thank you! More

Service dept Thank you Ron Hermann ....in service 👍Able to get in same day for service, he is always great to work with and so friendly...thanks again Ron. Thank you Ron Hermann ....in service 👍Able to get in same day for service, he is always great to work with and so friendly...thanks again Ron................... More

Poor customer service I dropped my car off on a Friday morning (I had a scheduled appointment). I didn't hear anything at all on Friday so I called Saturday. The service I dropped my car off on a Friday morning (I had a scheduled appointment). I didn't hear anything at all on Friday so I called Saturday. The service department was already closed so I had to wait until Tuesday (Monday was a holiday). Tuesday morning I received a call and my car hadn't even been looked at (on Friday or Saturday). They provided a solution to fix my car, although I'm not sure it's the right one as I think there is still something wrong with my car and they were just trying to avoid having something covered under warranty. More

Very helpful! I was exploring possible trade options. Bob was extremely helpful and answered all my questions. Took time explaining my options. Entire staff always I was exploring possible trade options. Bob was extremely helpful and answered all my questions. Took time explaining my options. Entire staff always very prompt to greet customers. More

Uneasy Although I purchased a used vehicle at what I believe to be a fair price, my experience left me with a rather uneasy feeling. These are the reasons wh Although I purchased a used vehicle at what I believe to be a fair price, my experience left me with a rather uneasy feeling. These are the reasons why: I was told the vehicle price was $1,000. More than what the car was advertised for on your website. Secondly, I was given two keys to the car, only to find out one was for a different vehicle. When I returned the key I was told the salesman did not give me two keys, implying that I was not being truthful. I was also told repeatedly that the dealership was losing money on the sale of the car. The car was not cleaned or detailed before I took possession of it ( I took it back later and this was done). The salesperson did not go over details or operations of the car with me and had a nearly empty gas tank. The salesperson was pleasant, but i just had an unsettled feeling about the experience. More

Good customer service Bobby was very helpful, he did what he could for a good deal! The finance department was also nice to work with. Time was taken for the customer. Bobby was very helpful, he did what he could for a good deal! The finance department was also nice to work with. Time was taken for the customer. More

Awesomeness Daniel Huddleston was great to work with. He found exactly what I was looking for. If your looking for a vehicle call Daniel at Green. Daniel Huddleston was great to work with. He found exactly what I was looking for. If your looking for a vehicle call Daniel at Green. More