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Ford of Peoria

Peoria, IL

4.1
233 Reviews

2211 W Pioneer Pkwy

Peoria, IL

61615

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Showing 233 reviews

April 08, 2025

Made car service so easy, everyone was super friendly and seemed very knowledgeable. Would highly recommend More

by Chunt927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osborne
Apr 09, 2025 -

Ford of Peoria responded

We're delighted to hear that our team at Ford of Peoria made your car service experience easy and enjoyable. Thank you for recommending us, and we look forward to assisting you again in the future!

February 12, 2025

We purchased from Willie Crane at Ford of Peoria, Illinois a 2025 Maverick Lariat AWD Hybrid. An excellent experience; he made it easy! More

by DCF
Recommend Dealer
Yes
Employees Worked With
Willie Crane
Feb 12, 2025 -

Ford of Peoria responded

We're delighted to hear that Willie made your purchase of the 2025 Maverick Lariat AWD Hybrid a smooth experience at Ford of Peoria! Thank you for choosing us, and enjoy your new vehicle!

February 04, 2025

Great service, and good staff. Received my truck as promised by Willie and at the price we negotiated with no up charges or high pressure to buy various add ons after market featur More

by temahrt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Willie Crain
Feb 04, 2025 -

Ford of Peoria responded

Thank you for recommending Ford of Peoria! We're delighted to hear that Willie and Mr. Crain provided a seamless experience with no pressure or unexpected charges. Enjoy your new truck, and we appreciate your support!

January 21, 2025

My second visit with Peoria Ford, very impressed with service and staff!! I’ve been treated great! More

by William_Ingram56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept, Osbourne
Jan 22, 2025 -

Ford of Peoria responded

William, it's wonderful that our service and staff impressed you! Thanks for your continued trust in Ford of Peoria!

January 15, 2025

I have purchased from this dealership 3 times and each time has been a great experience. My salesman Doug Hall is the best and everyone I encountered during are also great! More

by Margie LB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Hall
Jan 16, 2025 -

Ford of Peoria responded

It's fantastic to hear that Doug and the team at Ford of Peoria have consistently provided you with great experiences. Thank you for your continued trust in us, and we look forward to serving you again!

December 11, 2024

Everyone was so helpful especially Doug Hall and Ruben Reyes the finance Manager. I will definitely pass the word on to friends and family. More

by Lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Reyes, Doug Hall
Dec 12, 2024 -

Ford of Peoria responded

Lori, we're delighted to hear that Doug and Ruben provided such helpful service at Ford of Peoria! Thank you for spreading the word about your experience.

December 04, 2024

The service department was great The person on the phone when I try to set up a appointment didn't even answer the phone using the name of the business Not very business like More

by Miajprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 04, 2024 -

Ford of Peoria responded

Thank you for your feedback. We're glad to hear the service department met your expectations at Ford of Peoria, but we're sorry about the phone experience. We'll address this with our team to ensure better communication in the future!

November 04, 2024

Worst experience ever in trying to buy a new car. The next dealer was fantastic to deal with and offered a way larger discount. More

by kevin
Purchase Time
Recommend Dealer
No
Employees Worked With
Scott Hillsberry
October 25, 2024

Have more issues with my car now than I did prior to being in the shop. They installed a part incorrectly causing all kinds of problems. Very disappointed More

by Henrysmomma78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Herman
October 01, 2024

This dealership and most specifically their service department is amazing. I live an hour and twenty minutes away and I took my Dads car to our local Ford dealer to diagnose the windshield wiper proble More

by Cynthialgrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Trent
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