Ford of Londonderry

When my wife and I stopped by Ford of Londonderry we were actually on the way to the local Toyota dealer to look at the RAV-4. We had intended to swing through the Ford and GM dealerships on the way just to actually on the way to the local Toyota dealer to look at the RAV-4. We had intended to swing through the Ford and GM dealerships on the way just to see what being offered. I was dreading the thought of buying a new car. My last experience buying a new truck was less than enjoyable which in the end left a sour taste in my mouth. Dealing with Tom Doyle, in my opinion made my experience of buying a new vehicle a favorable one. Tom was very knowledgeable about the different models and gave clear explanations of the various options and functions of the vehicles we looked at. One thing I liked was not feeling pressured and never once did I hear "How much do you want to spend. I had made up my mind prior to stopping at the dealer that if I became involved with a pushy salesman I would walk away and deal with another dealership. Tom let us lead him to what we were looking for instead of the other way around as I've experienced in the past. He listened to our ideas of what it was we needed (key word being "needed") in a car and didn't try to push us into anything we felt to be a waste. He was able to address our concerns with safety, durability and reliability as we'll as educate us about how technology has been integrated into today’s vehicles. Although there were several factor that contributed to our purchasing a new car, Toms involvement and professional attitude certainly played into the decision of making our purchase at Ford of Londonderry. Just to set the record straight my wife and I never made it to the other dealerships and if that doesn't say something for Tom nothing ever will. Sincerely, Chris Lorenzo More

Ford of Londonderry is fantastic to work with, with Cindy Tallini being one of the main reasons. Cindy is friendly, responsive and always ready to jump in and help with any situations that may arise. In fa Tallini being one of the main reasons. Cindy is friendly, responsive and always ready to jump in and help with any situations that may arise. In fact, Cindy provided us with such great service, we came back and bought two new cars there last month. I'm happy to say the sales department was just as great to work with as the rental department and we're very pleased! I highly recommend Ford of Londonderry. More

I've had my car serviced at Ford of Londonderry a few times now, and I can't imagine taking my car anywhere else. From the beginning, I have worked with Michael Colotti, and he has been very responsive times now, and I can't imagine taking my car anywhere else. From the beginning, I have worked with Michael Colotti, and he has been very responsive and helpful in every interaction I've had with him. He does a phenomenal job letting me know what the problem is with my car and giving me options to get it fixed. To date, I've had to have my air conditioning system replaced, an oxygen sensor fixed, brakes and rotors repaired, and my tires replaced. Every job has been done at a price that is very fair and honest, and the service has been very professional, the highest quality, and done quickly. I regularly recommend the service department at the Ford of Londonderry to all of my friends and family. You won't find a better service department in New England. Make sure to ask for Mike... More

i've been buying trucks from fol for a few years now and never had a bad experience. they take time to listen to my needs and help find the right trucks for each application. if they dont have what i need never had a bad experience. they take time to listen to my needs and help find the right trucks for each application. if they dont have what i need they are happy to find it for me.very easy buying. no pressure thats what keeps me coming back each year also the service dept is fast and friendly i am usually in a hurry when i am dropping off and i just hand them the keys and joe takes care of everything i would def recommend buying a new car hear More

Pleasure to deal with, very accomadating, easy transaction, speed of service, follow up, brings value to the equation, operates with integrity, uses latest technology for communication, transaction, speed of service, follow up, brings value to the equation, operates with integrity, uses latest technology for communication, maintains pleasant attitude More

Awesome can’t say enough every department is outstanding from the service department, parts, sales to the loaner car department the dealership far out does any dealer I have dealt with in my 25 years of buy from the service department, parts, sales to the loaner car department the dealership far out does any dealer I have dealt with in my 25 years of buying cars. I am a fleet manager and can drop a car off anytime and get the same service as if I had scheduled service a month in advance. The service and parts prices are the same and most of the time better then the chain stores hackers. At FOL you get the quality of factory trained professionals and everyone is treated the same no matter what your economic statues is in society. I have never seen a cutomer talked down to and a complete explaination for all work done or work needed to be done is a given. More

When I think about buying a new car, the first thing that usually comes to mind is how stressful the situation usually is. Dealing with the sales people, figuring out which car you want, what's the right pri usually comes to mind is how stressful the situation usually is. Dealing with the sales people, figuring out which car you want, what's the right price, haggling with the sales people etc. It's always, if I can be honest, a real pain in the ass, and it's almost never something you lok forward to. However, during my last purchase most of previous opinions have been reversed. Working with ford of Londonderry was to say the least, a very pleasant experience. My wife and I both agreed that we didn't feel pressured, and it was the easiest car purchase that we have ever made by a long-shot! A special thanks to the Londonderry staff and Jeffrey Brunini in particular whom we worked closely with to get this deal done. More

This is my second vehicle from Ford of Londonderry and when my lease is up next year, I won't hesitate to buy another vehicle from this dealership. I am treated like a person and not a number every time I when my lease is up next year, I won't hesitate to buy another vehicle from this dealership. I am treated like a person and not a number every time I step through the door. I can't say enough about the service i receive. I have sent several friends to purchase vehicles from them and not one has ever said a bad word about them. Buying a vehicle isn't always the most pleasant experience, but I can truly say this dealership is extremely fair and honest. The service department is overly accomadating and each time i have had my vehicle serviced, i was able to get an appointment immediately. Overall, just a great experience. More

Bruce was great. I had been to numerous other dealers in my search for a car and didn't feel comfortable at any of them until I came to Londonderry Ford. I wouldn't have bought the car if I didn't like and my search for a car and didn't feel comfortable at any of them until I came to Londonderry Ford. I wouldn't have bought the car if I didn't like and feel comfortable w/the sales staff. I felt no pressure and they helped me find the exact car I was looking for! I love my new Ford Fusion! More

Great place to buy a car! Ford of Londonderry listened to what I needed in a vehicle and helped me find the exact car I wanted. The entire car buying experience was stress free. I was able to drive away to what I needed in a vehicle and helped me find the exact car I wanted. The entire car buying experience was stress free. I was able to drive away from the dealership in my new car less than 24 hours after I initially saw the car I eventually purchased. More