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187 Reviews of Ford of Latham - Service Center
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March 26, 2025
I was overcharged for the services provided. Charged twice as much as my receipt was for. Called and left 2 voice messages and several emails, no response. Charged twice as much as my receipt was for. Called and left 2 voice messages and several emails, no response. More
by PERTIJ0
Verified CustomerEmployees Worked With
Dan
March 22, 2025
Service center kept me well informed of the status of my vehicle which underwent a major electrical repair which took several months to complete. Sales team was great. Pointed out a dent in the vehicle I vehicle which underwent a major electrical repair which took several months to complete. Sales team was great. Pointed out a dent in the vehicle I purchased and are working to repair it free of charge More
by PMWATERVLIET
Employees Worked With
John deyette, Grayson, Tom, Ritchie in service
March 22, 2025
They kept me well informed on the status of my vehicle and returned it to me in cleaner than when I brought it in The new vehicle I purchased had a dent in it and they pointed it out to me and are work and returned it to me in cleaner than when I brought it in The new vehicle I purchased had a dent in it and they pointed it out to me and are working to fix it at no charge to me. Very honest and responsible individuals More
by PMWATERVLIET
March 21, 2025
Service is good. Was able to receive information via text and was given full explanation of underlying issues and provided quotes. Also provided turnaround time as Was able to receive information via text and was given full explanation of underlying issues and provided quotes. Also provided turnaround time as requested More
by Murphym1212
Employees Worked With
March 21, 2025
Very pleased. Always hesitant to bring my car to the dealer bc of the cost. Thought had oil leak , Surprised when they called to say they couldn’t find a leak prob Always hesitant to bring my car to the dealer bc of the cost. Thought had oil leak , Surprised when they called to say they couldn’t find a leak probably was split when I got an oil change. Everyone I dealt w was pleasant and professional. More
by mel2kaz
March 18, 2025
Car barely out of warranty and water pump already leaks. :..water pumps should last longer than 33k miles…I’ll never buy another vehicle from a dealership that doesn’t stand behind their product :..water pumps should last longer than 33k miles…I’ll never buy another vehicle from a dealership that doesn’t stand behind their product More
by Hank
March 10, 2025
Car has only 33k miles on it and is barely outside of warranty and the dealership refuses to stand by their product..water pump is already going bad warranty and the dealership refuses to stand by their product..water pump is already going bad More
by Hank
March 08, 2025
Purchasing a vehicle was a pleasant experience. The salesman was very helpful. Although I came in knowing what used car I wanted. I trusted I was being sold a good car at a fair price. The salesman was very helpful. Although I came in knowing what used car I wanted. I trusted I was being sold a good car at a fair price. More
by MCG1820
Employees Worked With
Jerry - sales, Grayson
March 07, 2025
could not ask for nicer people or dealership. everything to my truck was done and correct everything to my truck was done and correct More
by rjbgto
March 04, 2025
Fast efficient knowledge nice to deal with professional and I love that it was same day service! Great and I love that it was same day service! Great More
by shellylillian
Employees Worked With
