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Ford of Latham
Latham, NY
293 Reviews
WELCOME TO FORD OF LATHAM
NEW & USED CARS LATHAM FORD DRIVERS LOVE
Ford has consistently delivered on providing high-quality vehicles for drivers all over the world, including in New York. Ford of Latham has a huge selection of new Ford vehicles in stock from the Ford F-150 to the Ford Escape. We also have a very knowledgeable and professional sales team that will be able to guide you through all the trim levels, so you get exactly what you need out of your next vehicle. If you're on a budget, we also have a plethora of used cars from various makes on our lot. We are a Ford dealer near Albany that makes it possible for you to compare top makes and models without ever having to leave our lot!
SECURE YOUR ALBANY FORD LOAN AT FORD OF LATHAM
Do you find the auto financing process kind of scary and intimidating? Have no fear because the finance center at Ford of Latham is here to provide you with the assistance and answers you need to take the discomfort and stress out of the whole experience. The finance team works with a vast array of lenders, so our Ford dealer near Schenectady can often provide you with better interest rates and terms than your local bank or credit union. Plus, we also work with Latham Ford drivers of various financial backgrounds, so we can help you explore all of your options. Apply online to save some time at the dealership. Filling it out early will give our experienced finance professionals the chance to start working on your Albany Ford car loan or lease right away.
CERTIFIED AUTO SERVICE AT A FORD DEALER NEAR ALBANY
Taking care of your car routine maintenance is important to keep it performing at the high levels you've come to love. Our Ford service center can assist you with any maintenance or repair you need to be done to your vehicle. Whether it's a tire rotation or a complex transmission repair, our service team is on the job. We have many factory-trained, certified service technicians on our staff, which makes our Ford dealer near Clifton Park stand out in the area. We also have an online scheduling tool that many Latham Ford drivers love since they can make their service appointments whenever they are free!
FORD OF LATHAM: YOUR ULTIMATE FORD DEALER NEAR SCHENECTADY
Ford of Latham is all about taking care of our customers and local Albany Ford drivers. Whether you are shopping for a new vehicle, servicing your current one, or buying auto parts, our Ford dealer near Albany aims to offer you an exceptional customer experience whenever you walk through our doors. We believe that what sets a car dealer apart is how they treat their customers. Everyone who works at our Ford dealer near Clifton Park wants the people who choose to give us their business to feel like they are part of our automotive family. When you visit Ford of Latham, located at 637 Columbia Street, Route 9R in Latham, NY, we pledge to make you our top priority!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 294 reviews
April 16, 2011
We walked into the showroom and Phil approached us right away, we told him what we interested in and he gave us the stats, got the car, we took it for a ride and decided on the spot we would buy it. Phil wa away, we told him what we interested in and he gave us the stats, got the car, we took it for a ride and decided on the spot we would buy it. Phil was very helpful with all the info and paper work we needed and the car was ready for us the next day. More
by jrheins
Employees Worked With
Phil Valenti
August 06, 2010
I made a deal with this dealership for a vehicle due in that day or next. Gave 7K deposit. After 3 days of waiting for vehicle, I asked for money back because of no vehicle. They had no new delivery date a that day or next. Gave 7K deposit. After 3 days of waiting for vehicle, I asked for money back because of no vehicle. They had no new delivery date and was told I'd have to wait to get my deposit back when they felt like it. Checked my bank and dealer had already cashed my check. Was told to leave the dealership without money back by Sales Manager. DO NOT DO BUSINESS WITH THIS DEALERSHIP!!! More
by twood43
Employees Worked With
Josh & Sales Manager(xxx)
May 21, 2010
I was directed to this dealership through Ford's online "find a vehicle" process. Heather initially was nice in her e-mails. I told her that I had a miserable experience with Fuccillo Ford of East Greenbus "find a vehicle" process. Heather initially was nice in her e-mails. I told her that I had a miserable experience with Fuccillo Ford of East Greenbush already trying to arrange to test drive a 2010 Ford Escape Hybrid. She insisted that she would be able to help me out because Escape Hybrids sell like hotcakes (I still have the e-mail as proof). A few days later, I hadn't heard back from her and called. She told me then that it was not possible for me to test drive an Escape Hybrid because it would cost the dealership money to get one and then if I didn't buy it they would be stuck with it. I asked her to have a manager call me. Instead some salesman called me and basically treated me like an idiot for expecting I could arrange a test drive. I asked him how it was that Heather could tell me it wouldn't be a problem one day and then no dice the next. He said she only arranged leads for them. I called the "866" number for Ford and complained. Then I sent an e-mail to Heather saying I had done so. I received a reply from Josh who said he was sorry I had to call Ford to complain and that his hands were tied. He didn't apologize for them leading me on or for the salesman insulting me. More
by Ruffbear7
Employees Worked With
Heather, Josh
August 01, 2005
I've owned seven Ford/Mercury products since '99, and this dealership has provided the best service of any Ford outlet I've been to. The job is always done right the first time, in a timely manner, and this dealership has provided the best service of any Ford outlet I've been to. The job is always done right the first time, in a timely manner, and no request seems to be too great. Free shuttle service is a godsend. As a highly demanding service client, it's rare for me to be made truly happy, but these guys know how to do it! More
by politicalnotpc
Employees Worked With
Scott, Frank
