Ford of Latham
Latham, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 308 reviews
Josh was very knowledgeable and friendly. The dealership did not have in stock the exact truck I wanted, and he went out of his way to find me one. I was very impressed by this young man. did not have in stock the exact truck I wanted, and he went out of his way to find me one. I was very impressed by this young man. More
Over all experience was great. Vehicle was very dirty when I went to look at it and hadn't been detailed at all. That was probably the only bad experience when I went to look at it and hadn't been detailed at all. That was probably the only bad experience More
Jesse took the initial request online and when finalizing cost/ordering handed it off to Josh. Both were very helpful, responsive, professional, and customer service oriented. Process was handled efficientl cost/ordering handed it off to Josh. Both were very helpful, responsive, professional, and customer service oriented. Process was handled efficiently and easily. Very happy with my purchase and would recommend dealership based upon my great experience. More
I was very pleased with the service i received when looking for a car. I was even more pleased with the service I received after I purchased the car. I went back after driving the car a week and Josh w looking for a car. I was even more pleased with the service I received after I purchased the car. I went back after driving the car a week and Josh went over every thing in the car I had questions about. More
I went into the dealership to check on my options regarding turning in my lease. The finance guy ( I think his name was Sean) was very helpful and gave me options. I decided to go ahead with a new regarding turning in my lease. The finance guy ( I think his name was Sean) was very helpful and gave me options. I decided to go ahead with a new lease and Josh helped me. He was very friendly and knowledgeable regarding the difference between my 2010 Escape and the 2013 Escape. Overall a good experience. More
LOREN ensured I got the BEST 2013 Escape for me (e.g., driving habits) & my needs. He helped make SURE "all" of K9 training equipment would fit into the back of the 2013 Escape "before" we went any furth driving habits) & my needs. He helped make SURE "all" of K9 training equipment would fit into the back of the 2013 Escape "before" we went any further! MATT helped by providing me with "options" to consider with the Escape I selected - regarding the financing to lower my monthly payment. EXCEPTIONAL CUSTOMER-FOCUSED SERVICE! My family has always done business with Latham Ford - and I am continuing to do so too! I am treated like "family" at Latham Ford - and that is important to me! More
Great people, great car, great price! I was happy to Great people, great car, great price! I was happy to find a car with such good reviews that is comfortable, has good mileage and is priced right. Ji Great people, great car, great price! I was happy to find a car with such good reviews that is comfortable, has good mileage and is priced right. Jim and Jesse made the car buying experience easier. Will definitely go back to Latham Ford for our next vehicle. More
Latham Ford is a class above. I went in to purchase a new vehicle knowing what I wanted and they listened to me. That may not seem like a lot, however I walked out of 3 other Ford dealers because they just w vehicle knowing what I wanted and they listened to me. That may not seem like a lot, however I walked out of 3 other Ford dealers because they just wanted me to buy something off their lot that day. Loren was friendly and knowledgeable. The dealership as a whole was accommodating and great to work with. You really do “get more with Latham Ford”. More
My overall experience was very good. Sales staff was very friendly and the negotiation process was amiable, which is not always the case when buying a car. I felt like i got a great deal on my trade in as we friendly and the negotiation process was amiable, which is not always the case when buying a car. I felt like i got a great deal on my trade in as well as the new car. Would defintiely recoomend and will visit there first for next purchase. More
We went looking for a 2013 Ford Escape. Salesman was very helpful and answered all questions we had. No complaints on service we received. Only regret we have is that we weren't able to test drive the car helpful and answered all questions we had. No complaints on service we received. Only regret we have is that we weren't able to test drive the car we actually bought as the car wasn't available on the lot. Would have been nice to see the car beforehand. The two that we test drove had the updated sync with myford touch system but the one that we got had a less sophisticated version than the ones we test drove. Probably would have requested a model that included the same system that we test drove if we had realized the one we were purchasing did not have that feature. Our fault for not making sure we were getting exactly what we wanted. More