Ford of Latham

Salesman made me feel uncomfortable Jason was my salesman, I wanted a fast deal, we agreed on a price, sent it to the finance guy, and then I went to talk to him. He told me to sign 2 e Jason was my salesman, I wanted a fast deal, we agreed on a price, sent it to the finance guy, and then I went to talk to him. He told me to sign 2 electronic signature pads. I know I should never sign anything without reading it but they never gave me any thing to read. When I picked up the car then I was given the 7 page finance papers. Never got a bill of sale. When I requested on from Jasen the next day he said you think I'm ripping you off. He said it was in the paper work he gave me, which it was not. On the finance papers last page it clearly states do not sign this without reading it. I feel foolish signing a pad without knowing what I was signing for. Shame on Latham Ford for not giving me a copy or letting me read it first before getting my signature. I never sat down in the office, just asked to sign the pad twice. Very uncomfortable feeling. One other thing I didn't like is that they weren't giving me the price just how much my payments were. Really??? More

Straightforward and simple. I did some research and had an idea about the car I wanted and the price I wanted to pay. We quickly agreed to a deal and I was given a fair price fo I did some research and had an idea about the car I wanted and the price I wanted to pay. We quickly agreed to a deal and I was given a fair price for my trade in. The entire process was straightforward, quick and fair which I greatly appreciated. More

Straight forward, honest and easy Best car buying experience I have had. Honest and straight forward on price. No surprises whatsoever. Car has exceeded expectations and I enjoy drivin Best car buying experience I have had. Honest and straight forward on price. No surprises whatsoever. Car has exceeded expectations and I enjoy driving it.. Had one minor flaw in the paint that was covered under warranty and handled quickly by the dealership. I would recommend Latham Ford to anyone. More

Courteous, puts the customer first I have purchased many vehicles from Latham Ford and each experience has been positive. The sales team is courteous, knowledgable and always puts the I have purchased many vehicles from Latham Ford and each experience has been positive. The sales team is courteous, knowledgable and always puts the customer first. I wouldn't go anywhere else! More

Fast and easy I really enjoyed the car buying experience at Latham Ford (yes that sounds strange to enjoy the experience of buying a car). However, I went to True C I really enjoyed the car buying experience at Latham Ford (yes that sounds strange to enjoy the experience of buying a car). However, I went to True Car -- found a reasonable price and dealership. The folks at Latham did all the rest. In just a couple hours, I was able to go in with my old car and out with the new...that easy. In addition, they sales team was VERY low pressure and worked hard for the business. At great dealer More

got everything i was looking for reached out to the dealership via the net and explained that i was looking to avoid the common hassle of new car acquisition. the internet sales mana reached out to the dealership via the net and explained that i was looking to avoid the common hassle of new car acquisition. the internet sales manager (jesse) provided me with a quote for a new vehicle that met all of my requirements... i went to the dealership one evening AFTER they closed...checked out the SUV he had proposed...and liked it, A LOT. went back to the dealership the next day...introduced myself to the salesperson...asked a few more questions, and told him i would get back to him. (i was looking at a few different vehicles/dealers). went back the dealership a second time...signed the papers and arranged for scheduled pick-up. the car was ready when i was, i received a thorough overview of its MANY bells and whistles...and drove away. in TOTAL...i spent less than TWO HOURS at the dealership, got a great vehicle, can live with the negotiated terms...and throughout the process sensed the sales team fully respected EVERYTHING that i had communicated as being important to me. i would recommend jesse jacobs/mike corrigan and latham ford to anyone. they took good care of me. More

Treated like people rather than income sources My wife and I were treated with respect and professionalism throughout our experience. We had a good idea of what we wanted when we arrived. We were i My wife and I were treated with respect and professionalism throughout our experience. We had a good idea of what we wanted when we arrived. We were informed of options but not pressured. The initial price that we were quoted for the new vehicle was reasonable and fair, and did not require a lengthy and uncomfortable haggling process that we have experienced with other dealers. Our trade-in was also valued fairly. Our salesman spent an adequate time explaining all the features of our new vehicle, and was very patient. Excellent experience. More

smooth sale Not much to say other than I did my research on price points, trade in values and financing so everything else just fell into place. Not much to say other than I did my research on price points, trade in values and financing so everything else just fell into place. More

EXPRESS LANE to EXCEEDING EXPECTATIONS I went in on Wednesday evening and drove my Dream car home on Friday. Cruising with the BEST BOTTOM LINE, without the anchors of sticker price, rebat I went in on Wednesday evening and drove my Dream car home on Friday. Cruising with the BEST BOTTOM LINE, without the anchors of sticker price, rebate qualifications and other inventory was most important to me. Chris and Jesse made this the best car buying experience ever!!! More

Taurus Purchase We recently purchased a 2014 Taurus from Latham ford. My initial contact with them was through the internet and within a couple of hours a sales perso We recently purchased a 2014 Taurus from Latham ford. My initial contact with them was through the internet and within a couple of hours a sales person called me. He was extremely courteous and helpful with the questions I had. We set up and appointment so we could test drive the car and talk price. They gave me a very good trade in value for honored the company discount I get for a new purchase. It was a very seamless process and the team worked well to make it happen. We love the car and I would recommend anyone to look at Latham Ford for their next car. More