Ford of Latham
Latham, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have purchased 9 cars.trucks from Latham Ford since 1969 and the dealership has been very good to me most of the time. I hope to be back for number 10 1969 and the dealership has been very good to me most of the time. I hope to be back for number 10 More
Slimy is the perfect term for this dealership. I would caution anyone going to Latham Ford. 1. Sales folks are very slippery. You are passed on to different salespersons if you try to negotiate. "I caution anyone going to Latham Ford. 1. Sales folks are very slippery. You are passed on to different salespersons if you try to negotiate. "I need to check with my boss, then his boss, then his boss." 2. Customer service is something out of Jerseylicious. There was an error on our title and it showed a lien despite the fact that we paid in full. I called to find out where to go from there and the woman immediately laughed and said.."Are you kidding me, you lost the title! I'm gonna have to call you back and figure what to do with this." When I commented on her behavior after she called me back with even more attitude, she actually yelled at me. 3. In a cash offer on a vehicle worth $15,000 they almost let us walk over $500. We were literally out the door when he followed us out still trying to make the deal. We should have recognized the red flags. As we left, my 10 year old daughter said. "Mom you should never trust a guy with pointy shoes." I should have listened to her. (He had on shiny leather brown pointy shoes that she hated) I give this dealership 2 stars only because our first salesperson, Aaron Dell, was kind and was really trying to help us out. The rest of them are "slimy". My advice, stay clear. More
I liked the looks of my FIESTA, and its various features, including the cruise control. However I thought these cars for 2013 came with push button starters. Do I have such a car and if not, why? including the cruise control. However I thought these cars for 2013 came with push button starters. Do I have such a car and if not, why? More
The staff at Latham Ford was friendly and helpful. The atmosphere at the dealership was calm and professional. The salesman was patient, and answered all my questions. He took a lot of time to carefully atmosphere at the dealership was calm and professional. The salesman was patient, and answered all my questions. He took a lot of time to carefully go over my vehicle with me. The vehicle I ended up buying is exactly what I wanted. More
I have been to just about every ford dealership in the capital area, I even bought a ford in September from another dealership, however that dealership was unwilling to accommodate me, I went to Latham Fo capital area, I even bought a ford in September from another dealership, however that dealership was unwilling to accommodate me, I went to Latham Ford and they were some of the most upstanding, outgoing dealership I have been do, I purchases vehicles for a company, so I buy many vehicles from various dealerships each year, and by far, the transaction was the best at Latham ford, Nick was great with communication, and delivery. My next ford will be again from Nick at Latham ford. More
I would like to say if you’re ever looking to buy a Ford vehicle I would recommend Latham Ford. The staff was very friendly and was not over bearing. The staffs made you feel comfortable during the whole pr vehicle I would recommend Latham Ford. The staff was very friendly and was not over bearing. The staffs made you feel comfortable during the whole process of ordering a vehicle right down to the day you pick it up. If you’re looking try Latham Ford you won’t regret it. Bill Carlson New F – 150 owners More
Very easy deal. Only spent less than an hour in the dealership total. No haggling required to get discounts and rebates. Really took care of me and renewed faith in dealerships. dealership total. No haggling required to get discounts and rebates. Really took care of me and renewed faith in dealerships. More
I came to Latham Ford immediately after visiting another local dealership and I'm glad I did. In compairison, Latham was more friendly, knowledgeable and willing to put in the extra work to make the sale an local dealership and I'm glad I did. In compairison, Latham was more friendly, knowledgeable and willing to put in the extra work to make the sale and get me everything I wanted out of the vehicle for a fair price. No games were played with my trade in, they started out with a fair price and sealed the deal because of it. One major difference between this dealer and the other local dealers is Latham will not push to sell a vehicle from their inventory and hope you would settle. My salesmen recognized they did they have exactly what I wanted on the lot, he offered to search for my vehicle and was able to locate the perfect SUV for me. More
As always, Loren was very responsive to my needs and the dealership worked on the price to get it to what I think was a very good deal given my research on Kelley Blue Book and other sites. We had one min dealership worked on the price to get it to what I think was a very good deal given my research on Kelley Blue Book and other sites. We had one minor issue with the vehicle (battery) but the Latham Ford team stood by their product and put in a new battery at no cost. Great experience as always! More
Walking into the dealership Jimmy came right out and set me up with the test drive, they did everything to make sure I could get the car I wanted. Very pleasing experience with Latham Ford. me up with the test drive, they did everything to make sure I could get the car I wanted. Very pleasing experience with Latham Ford. More