Ford of Latham
Latham, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fans of Latham Ford We keep returning to Latham Ford for the comfort, reliability and honesty of the dealership. In fact, for over 20 years we've been Latham Ford custom We keep returning to Latham Ford for the comfort, reliability and honesty of the dealership. In fact, for over 20 years we've been Latham Ford customers! Our newest addition, the 2015 Mustang was a bit late in delivery by estimates from the manufacturer, but the Sales team from Manager Matt Mincher to our sales exec Loren provided us with updates along the way....Bottom line, we're happy to finally have the Mustang..it's great...We highly recommend Latham Ford...from Sales to Service...great folks to do business with! More
2015 Explorer I have purchase about 15 new vehicles, this by far was the simplest. The purchase took a total of 20 minutes. The car delivery took about the same. I have purchase about 15 new vehicles, this by far was the simplest. The purchase took a total of 20 minutes. The car delivery took about the same. More
An absolutely fantastic car buying experience! My experience at Latham Ford was in no comparison to any other car dealers I have dealt with in the past. I have bought quite a few cars already and n My experience at Latham Ford was in no comparison to any other car dealers I have dealt with in the past. I have bought quite a few cars already and no one can come close to my experience last week at Latham Ford. Dan, the sales manager, is easily one of the best in the business. I have never had quite an experience where the actual sales manager is welcoming and totally willing to talk to you one-on-one with honesty and respect towards you. Chris, my salesperson, was extremely inviting and always willing to assist in anyway possible when I was making my purchase decision. The choice was clear, I wanted to do business with Latham Ford due to the excellent deal they put together for me and the above and beyond customer service. Sean, the finance manager secured the lease without a hitch and there were absolutely no surprises when signing the paperwork with him. Do yourself a favor and try Latham Ford when shopping for your car. These guys are leaps and bounds above the Ford competition in the area! More
quick and painless Jessie and Nick were great to work with Got where we wanted to go quickly and painlessly, not like so many other dealers who seem to enjoy the old gam Jessie and Nick were great to work with Got where we wanted to go quickly and painlessly, not like so many other dealers who seem to enjoy the old games. Told them what I wanted, they had it and worked with me to reach a price and trade deal that was good for everyone More
Recommend Latham Ford Buying my Escape was very easy at Latham Ford. The whole process took less the 1 1/2 hrs. Would definitely buy from them again. Buying my Escape was very easy at Latham Ford. The whole process took less the 1 1/2 hrs. Would definitely buy from them again. More
Fantastic My experience at Latham Ford was nothing short of outstanding! It was my first time purchasing a new vehicle and it could not have gone better. I was My experience at Latham Ford was nothing short of outstanding! It was my first time purchasing a new vehicle and it could not have gone better. I was fortunate enough to work with two amazing guys who were helpful, supportive and professional. The majority of the sale was done online as I live very far from the dealership currently. Any questions or concerns I had were addressed thoroughly. Thank you to Nick and Jesse for making my experience a good one. I strongly recommend using this dealership for new vehicle purchases. I look forward to doing business again in the future. More
Thoroughly Excellent Experience from Start to Finish After several frustrating attemps to assist my mother-in-law in the purchase of a new car (one in which the promised monthy payments were over $100 a After several frustrating attemps to assist my mother-in-law in the purchase of a new car (one in which the promised monthy payments were over $100 a month higher than the promised rate, and another where there was an agreed upon down payment that was more than doubled at the time to sign the agreement), we decided to give Latham Ford a shot (I'd had a conversation with a cousin of mine who purchased a car through Latham Ford recently and had a pleasant experience). From the communication regarding the online credit application to her dealings with the staff at the dealership, right up until the car was picked up, everyone with whom we dealt at Latham Ford was curteous, honest, and a pleasure to do business with. Even after the paperwork was completed and the down payment was made, Chris (the salesman) continued to spend a half an hour with my mother-in-law going over the features of the car and answering questions (and, in more than one instance, I've dealt with car dealers who really don't car WHAT happens once you've signed that paperwork). It was refreshing to do business with such honest, pleasant people, and I will certainly be doing business with them again in the future. More
poor customer service Both Josh and Matt were difficult to work with. If there was a similar car at another dealership, I would have bought it there. They were curt, snobby Both Josh and Matt were difficult to work with. If there was a similar car at another dealership, I would have bought it there. They were curt, snobby and condescending. They spoke to me like I knew nothing of cars and that their word was all that mattered. When I came in to pick up my car the next day, Josh didn't even thank me for my purchase as I left as he was too busy. He seemed put off by my questions about the title and how I would be billed for the difference (if there was one from the estimate that I paid). I will NEVER shop at or purchase another car from Latham Ford due to Josh and the manager at the time Matt because of the customer service I received. More
No pressure...Great deal I was in getting a normal service on my 2010 super duty and left with a newer and nicer super duty....no hassle...Great place to do business! I was in getting a normal service on my 2010 super duty and left with a newer and nicer super duty....no hassle...Great place to do business! More
Great Place to Buy Your Car The salesman was very friendly and helpful. The transaction went very smoothly and the deal was very reasonable. I am very pleased with the service The salesman was very friendly and helpful. The transaction went very smoothly and the deal was very reasonable. I am very pleased with the service and would recommend this to my friends and family. More