Ford of Latham

New Explorer Purchase The sales team found the car we wanted, added the extra items we wanted quickly, and in two days we had our car. Very happy with the speed and effect The sales team found the car we wanted, added the extra items we wanted quickly, and in two days we had our car. Very happy with the speed and effectiveness of the transaction. More

Poor customer service . Received two fleet vehicles there and the same person who I picked up the car from was rude and didn't respect my time. If it was up to me I would n . Received two fleet vehicles there and the same person who I picked up the car from was rude and didn't respect my time. If it was up to me I would never have my company allow my fleet vehicle to come from them. She acted like she was better then me and it was all about her time and was snotty. When I setting up a time to pick up vehicle she made me a week to accommodate her schedule..very poor customer service. More

Latham Dealer Experience I found the Latham Dealship & Sales personnel very knowledgeable, easy to work with, and extremely helpful in locating the Ford Explorer I was looking I found the Latham Dealship & Sales personnel very knowledgeable, easy to work with, and extremely helpful in locating the Ford Explorer I was looking for. They are a member of True Car pricing which makes dealship comparision pricing very easy. This process eliminates hours of haggling at different dealships and allows everyone to reach a deal that is fair to everyone. A Win-Win process. More

Happy customers - would return I have had some not-so-great car buying experiences, but this one at Latham Ford was a great one! Most of the contact was done by e-mail. The internet I have had some not-so-great car buying experiences, but this one at Latham Ford was a great one! Most of the contact was done by e-mail. The internet sales manager. Jesse, was outstanding: prompt to respond-even on weekends-friendly and professional; answered all of our questions and there was never any pressure to buy. At the dealership, the sale staff was welcoming and not pushy (thanks Josh). Test drove the car without a salesperson (not always the case). Working out a deal and purchasing the car was a smooth, positive process. We would have liked a better explanation of the contract by the Finance Manager, but that's our only complaint. We felt as we were valued and are very satisfied overall. More

Latham Ford Dealership was responsive and helpful originally via emails and then at the dealership. Didn't waste each other's time. Worked within each other's bud Dealership was responsive and helpful originally via emails and then at the dealership. Didn't waste each other's time. Worked within each other's budgets to make a satisfactory deal. More

Best car buying experience I've ever had! My experience at Latham Ford was like no other. For around four years, I have been on the hunt for a Focus ST. The dealer I bought by 2014 Ford Escape My experience at Latham Ford was like no other. For around four years, I have been on the hunt for a Focus ST. The dealer I bought by 2014 Ford Escape Titanium from didn't have any ST's on their lot. Latham Ford had two. Both fully loaded and both ready to be bought. I went to the dealership on a Friday afternoon with my girlfriend. The internet salesman Jesse Jacobs setup the test drive. I met another salesman after the test drive, Joshua Halse, Josh went above and beyond to meet my needs. I told him what I wanted and how much I wanted to pay and he made a great deal for me. He purchased me out of my lease and put me in my dream car for an affordable amount! I couldn't be happier with the experience, we made the deal that Friday and I was driving the car on the following Monday. Latham Ford really goes above and beyond for their customers. Their knowledge, expertise and willing to work with you really shows their true professionalism. I take a lot of pride in where I purchase my vehicles from, I've been a Ford owner for 10+ years now and won't ever switch knowing that Latham Ford will be here for many years to come. I would HIGHLY recommend Latham Ford to anyone who is in the market for a new or used vehicle. I am confident that they will take care of anyone I recommend there and make them feel like family. More

Have bought two SUV's from them I can't speak to quality of work, because I have never needed any repairs. But the buying process was as smooth as could be. Unlike most dealerships I can't speak to quality of work, because I have never needed any repairs. But the buying process was as smooth as could be. Unlike most dealerships, these people are Internet savvy and willing to work with me by email, etc. They correctly assumed I had researched invoice prices and incentives. There was no, "Let's chat," or "this deal is only good for today" sort of trickery. I shopped around, and Latham Ford was both easiest to work with and agreed to the best price. So, two years later, we did it again. Like most people, I don't enjoy negotiating but I want to pay the bare minimum possible. This dealership was great in both ways. I am thoroughly satisfied, and I have bought several other new vehicles in my car. More

My ford dealer of choice since 2001 Have been a longtime customer and had ANOTHER great experience! This is my ninth vehicle purchased! I will be back again for my next Ford! Have been a longtime customer and had ANOTHER great experience! This is my ninth vehicle purchased! I will be back again for my next Ford! More

Great place! Latham Ford is a great place to go, everyone is so nice and it's so laid back, no pushy salespeople, just very friendly and there to answer any questi Latham Ford is a great place to go, everyone is so nice and it's so laid back, no pushy salespeople, just very friendly and there to answer any questions. I went there to look at vehicles on a Monday and drove off in a new ford focus on Tuesday. The process was super easy, they took care of all the insurance and dmv stuff and signing the papers took all of five minutes. Josh, my salesman, was excellent, from beginning to end. Nothing was pushed on me and he took time out to go over every item and button in my new car so I knew what was everything was. Thanks Latham Ford for a great experience! I will tell all my friends and family to go here the next time they need a car. More

Great Experience The salesmen at Latham were great and kept me advised of the progress of my 2015 F 150. Knowledge of the new f 150 features were exceptional and expla The salesmen at Latham were great and kept me advised of the progress of my 2015 F 150. Knowledge of the new f 150 features were exceptional and explained the workings of the new features in a simple manner More