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This rating includes all service center reviews, with more weight given to recent reviews.
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627 Reviews of Ford of Galesburg - Service Center
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Verified Customer
October 05, 2024
Sales and service department are wonderful to work with. I would recommend them to anyone I would recommend them to anyone More
by Doug
Employees Worked With
September 29, 2024
I like the convenience of an in town service place and the pick up and drop off service the pick up and drop off service More
by LynNel
Employees Worked With
September 28, 2024
Kind, Curteous. And helpful.They do their best to help meet the needs of the customer. And helpful.They do their best to help meet the needs of the customer. More
by TBENNETT27
Employees Worked With
September 21, 2024
Service department is excellent! Haley is down-to-earth, friendly and eager to help. My vehicle was repaired quickly and professionally with Haley keeping me updated on repairs. I wa Haley is down-to-earth, friendly and eager to help. My vehicle was repaired quickly and professionally with Haley keeping me updated on repairs. I was definitely surprised by Ford of Galesburg. Hope to continue being a customer. More
by Dennis
Employees Worked With
September 17, 2024
I really enjoyed the professional staff, she took the time to explain what was wrong & my bill. Much appreciated. time to explain what was wrong & my bill. Much appreciated. More
by DAN_MORRISON_507
Employees Worked With
September 15, 2024
Nice place to get service done. I get an oil change and my tires get rotation. They also check my tires for tread life and as they rotate the tires, the service people also check my I get an oil change and my tires get rotation. They also check my tires for tread life and as they rotate the tires, the service people also check my brake pads plus the life left in my rotors. More
by The Grouchy Old Bastard
Employees Worked With
September 14, 2024
I like the way everyone treats me when I am getting my truck serviced. Everyone that I encountered was very polite and friendly. They made me feel welcome. truck serviced. Everyone that I encountered was very polite and friendly. They made me feel welcome. More
by WBRUNSWIG
August 30, 2024
People were friendly and professional. Communication and service were not great. Got inspection: front brakes/rotors, tuneup, front/rear differential seals recommended. Scheduled recommend Communication and service were not great. Got inspection: front brakes/rotors, tuneup, front/rear differential seals recommended. Scheduled recommended service. They did front/rear brakes/rotors, both diff seals, no lineup (supposedly didn't need it) and changed my oil. My oil had 300 miles on it, I had just changed it. No one spoke to me about the changes in work, no one called and said the tuneup wasn't needed, no one called and said the vehicle was done. Was supposed to be done by end of day after drop off, instead was done after 2 full business days. Would have 1 starred, but the service lady and tech were very nice. More
by Sage
