Ford of Galesburg - Service Center

Terrible, took over 70 days to repair my vehicle. Multiple times was told my vehicle would be ready and then it would be a few weeks. And then something else. Also told a specific tech would work on Multiple times was told my vehicle would be ready and then it would be a few weeks. And then something else. Also told a specific tech would work on the vehicle and ended up being a different tech. Keep your word and if you tell me you are gonna do something follow thru and do it More

Unacceptable. Had my own oil, it was stated on the work sheet that I had my own oil and it never got used. Service used your oil. Had my own oil, it was stated on the work sheet that I had my own oil and it never got used. Service used your oil. More

Very professional. What a wonderful service. I am so grateful. Quality service with a smile What a wonderful service. I am so grateful. Quality service with a smile More

Good but took two hours for an oil change and tire rotation It was good but.... rotation It was good but.... More

Brought in my truck for an in intermittent starting issue. I knew that if it didn't happen while it was there they couldn't really fix it. Figured I'd have new tires, tie rod replacement and and oil ch issue. I knew that if it didn't happen while it was there they couldn't really fix it. Figured I'd have new tires, tie rod replacement and and oil change done while it was there. I stopped by the dealership a week later to see how things were going and told my truck was almost done. It just needed to be aligned and was next to go on the rack. 4 days later I called and it still wasn't done. Spoke with Dalton and he apologized and told me it would be done by the end of the day and it was. More