Ford of Franklin

After going from dealership to dealership trying to buy my dream vehicle I stumble upon the store and salespeople of my dreams! I open the showroom doors and it was like Heaven was shining its ever powerfu my dream vehicle I stumble upon the store and salespeople of my dreams! I open the showroom doors and it was like Heaven was shining its ever powerful beams of light down upon my vision of a new vehicle. Then this man came up to me from around the truck I so desperately wanted and looked for and said here are the keys let’s go take it for a ride. Well fast forward, that truck is mine now. Thank you so much! More

Cody was personable and helpful and he was honest. He was easy to work with, and he was friendly. I got the deal I was hoping for and my car is beautiful! My overall experience was excellent because o He was easy to work with, and he was friendly. I got the deal I was hoping for and my car is beautiful! My overall experience was excellent because of Cody and because of the Ford dealership in Franklin! More

I had an excellent experience working with Casey when purchasing my car. From the very beginning, he was professional, quick, and straightforward—no gimmicks, no runaround, just honest and transparent co purchasing my car. From the very beginning, he was professional, quick, and straightforward—no gimmicks, no runaround, just honest and transparent communication. He took the time to lay out my best options, always being kind and considerate throughout the process. What really stood out was how accommodating he was. Although I couldn’t provide the $500 refundable cash deposit to secure the vehicle, Casey still went above and beyond by putting a “sold” sign in the window to hold the car for me. On the day of the test drive and signing, even with other buyers interested, he stayed true to his word and prioritized me. Thanks to Casey, I’m now enjoying my new vehicle and couldn’t be happier with how smooth and stress-free the entire process was. Highly recommend working with him if you’re in the market for a car! More

Professional, courteous and focused on the customer and their needs . Knowledge of their products and very helpful in showing how their product works . their needs . Knowledge of their products and very helpful in showing how their product works . More

Rahsaan was very understanding of our budget and specific needs. Easy to communicate with and very knowledgeable. I would defiantly recommend him to a friend looking to purchase a new car. He even when above needs. Easy to communicate with and very knowledgeable. I would defiantly recommend him to a friend looking to purchase a new car. He even when above and beyond to mail me my sunglasses that I left in my traded in car that I thought were a lost cause. More

If you’re headed to Ford of Franklin, ask for Miguel! He’s knowledgeable, professional, patient, and kind. Miguel makes sure you find the right car for you! I look forward to working with him again in th He’s knowledgeable, professional, patient, and kind. Miguel makes sure you find the right car for you! I look forward to working with him again in the future. More

Casey was very informative and helpful. He put no pressure on me to buy and was super professional. He put no pressure on me to buy and was super professional. More

I ordered a 2025 Maverick back in Sept 2024 and Casey helped me Through that process and kept me informed with the order on a monthly basis. Informed me a few weeks in advance it was coming in and advise helped me Through that process and kept me informed with the order on a monthly basis. Informed me a few weeks in advance it was coming in and advised me of those things I’ll need. When it arrives worked with me on pickup date and time walked me Though the entire process as well and covered the details of the truck. Washed and full tank !! He also followed up several times days after the delivery to ensure I was happy and had all I needed. More

From the moment I walked in, Casey was professional, attentive, and incredibly knowledgeable about the cars I was interested in. What stood out most was Casey’s genuine approach. He took the time to lis attentive, and incredibly knowledgeable about the cars I was interested in. What stood out most was Casey’s genuine approach. He took the time to listen to my needs and preferences, offering valuable advice without ever being pushy. His deep understanding of the vehicles, from technical specs to financing options, made me feel confident in my decision. Casey also went above and beyond to make sure I was completely satisfied. He answered all my questions patiently, gave me a thorough walkthrough of the vehicle features, and made the paperwork process seamless. It was clear that he truly cares about providing a top-notch customer experience, not just making a sale. I never felt rushed or pressured, which is rare in today’s car-buying world. Casey ensured I had all the information needed to make an informed decision, and I’m thrilled with my new car. If you’re in the market for a car and want a no-pressure, honest, and enjoyable experience, I highly recommend asking for Casey. His professionalism and dedication to customer satisfaction truly set him apart from other salespeople. Thank you, Casey, for making my car-buying experience so positive! More

Casey at Ford of Franklin was beyond awesome, he accommodated all of our requests and took care of any concerns or issues we had and was complete professional throughout our car buying purchase we w accommodated all of our requests and took care of any concerns or issues we had and was complete professional throughout our car buying purchase we would definitely highly recommend Casey and Ford of Franklin! More