Ford of Franklin

A very welcoming atmosphere. There was no feeling of pressure to buy a particular vehicle. All of the representatives were patient and knowledgeable in their respective areas. Th There was no feeling of pressure to buy a particular vehicle. All of the representatives were patient and knowledgeable in their respective areas. They also made me feel like I could call and ask for assistance with the technology at any time in the future, not just the day of the sale. I would recommend the dealership based on my experience so far. More

Ben was wonderful and very patient with all my questions! He took plenty of time to answer all my questions in depth. He took plenty of time to answer all my questions in depth. More

Dealership is welcoming, clean, and make customers comfortable and are free to browse. Sales people r happy to answer questions, but r not pushy at all. comfortable and are free to browse. Sales people r happy to answer questions, but r not pushy at all. More

Cody is patient and informative - an incredible combination of qualities! We so appreciated regular updates about availability, respect for our preferences, and light heartedness. Thank you! combination of qualities! We so appreciated regular updates about availability, respect for our preferences, and light heartedness. Thank you! More

Choosing the right vehicle at Ford Lincoln Of Franklin is by far the easiest experience I have ever had. The sales staff listen to me, and then ask return questions so that they make sure I find the best veh by far the easiest experience I have ever had. The sales staff listen to me, and then ask return questions so that they make sure I find the best vehicle for current our needs. They DON’T try to make a quick sale and move onto the next customer. They DON’T give you the bottom line with a take it or leave it attitude. This team works with you to find you the best possible option/s for you. In my experience, all you have to do is ask for Jordan Kelley, and you will be treated as if you are his family. More

Ford of Franklin is a great dealership! Casey was such a joy to work with. He is very knowledgeable with all the different cars we looked at and we didn’t feel pressured to buy a car! I cou Casey was such a joy to work with. He is very knowledgeable with all the different cars we looked at and we didn’t feel pressured to buy a car! I couldn’t make up our mind and he was patient with me through that process. He also was patient with my 3 and 6 year we had with us. It truly was the best buying experience we’ve ever had and we’ve bought a lot of cars. I HIGHLY recommend Casey if you’re looking for a vehicle! More

Ben was great and made the whole Process very easy and we live our new car! we live our new car! More

Nevaeh is going to love her car because of you and the staff. He made my sale of her car easy and informative. Everyone was helpful. But, Casey was available through the complete process. Excellent 5+. staff. He made my sale of her car easy and informative. Everyone was helpful. But, Casey was available through the complete process. Excellent 5+. More

Ben was fantastic and part of the reason I ended up going with the Aviator. It was a coin toss between the Lincoln and Infinity. I went with the Lincoln as Ben was so helpful and if he is a representation with the Aviator. It was a coin toss between the Lincoln and Infinity. I went with the Lincoln as Ben was so helpful and if he is a representation of Franklin Lincoln then I know I will get good service going forward. Thank you Ben! More

Ben was great to work with and made the experience enjoyable. He’s friendly, knowledgeable, and very accommodating. We would recommend him and the dealership to friends and family. enjoyable. He’s friendly, knowledgeable, and very accommodating. We would recommend him and the dealership to friends and family. More