Ford of Columbia - Service Center
Columbia, TN
292 Reviews of Ford of Columbia - Service Center
The employees were extremely nice. Service was excellent. Had my recall fixed in less time than expected!! Highly recommend!! Service was excellent. Had my recall fixed in less time than expected!! Highly recommend!! More
Had a great experience bringing my F-150 in to be serviced. Will took great care of keeping me informed of the time and the cost. Very nice waiting room and dog friendly! serviced. Will took great care of keeping me informed of the time and the cost. Very nice waiting room and dog friendly! More
Came in for a simple recall and had them change to trans fluid while it was there. No problems. fluid while it was there. No problems. More
Always have to stop and drop everything to work around their schedule. Even after I left my truck there for 5 days while out of town. They rushed to get it done last minute while I waited. And then the ch their schedule. Even after I left my truck there for 5 days while out of town. They rushed to get it done last minute while I waited. And then the check engine light comes back on the next day throwing more codes than before. (And this is a warranty covered Ford recall we’re talking about here) The service center apparently has no loaner vehicles, and they want me to just drop my daily work truck off there without even an estimated time frame to give it back. More
Friendly and courteous staff. ...answered all questions...kept me updated on the repair progress and finished my job in a timely manner. ...answered all questions...kept me updated on the repair progress and finished my job in a timely manner. More
All staff that I came in contact with were polite and engaging. The facility was clean, including the restroom. I was informed of how long the work would take and it was completed on time. I prefer comin engaging. The facility was clean, including the restroom. I was informed of how long the work would take and it was completed on time. I prefer coming to this dealership to get my vehicle serviced. More
Service Department / Christain very helpful and professional service - kept me updated with vehicle's process . professional service - kept me updated with vehicle's process . More