Ford of Columbia - Service Center

Made appt for recall issue. Didnt know they didn’t have parts until pick up so have to reschedule. Would have been helpful for them to check inventory before I made arrangements Didnt know they didn’t have parts until pick up so have to reschedule. Would have been helpful for them to check inventory before I made arrangements to be without my car for a day. More

Very professional and friendly. Communication was quick and clear. I would highly recommend Ford of Columbia. Communication was quick and clear. I would highly recommend Ford of Columbia. More

Very helpful and efficient. Had my truck work done in an hour 1.5 hours. Had my truck work done in an hour 1.5 hours. More

Our 2019 Ford Edge needed transmission work. Service Advisor Will Pope handle our service needs with great customer service and professionalism! Service Advisor Will Pope handle our service needs with great customer service and professionalism! More

Had my vehicle back to me within 15 minutes of the time quoted, which was much faster than the original phone quote. Overall very pleased… quoted, which was much faster than the original phone quote. Overall very pleased… More

Fast and Friendly service. My car was in terrible condition, but the guys at Ford got it back driving ! My car was in terrible condition, but the guys at Ford got it back driving ! More

This is the best Ford dealership I have ever worked with! They are fast and friendly! They are fast and friendly! More

Excellent service department. Recall work was done quickly with a free inspection of my truck. Recall work was done quickly with a free inspection of my truck. More

All of the interactions I’ve had have all been very positive. I believe everyone working there enjoy their jobs. They are all very knowledgeable. positive. I believe everyone working there enjoy their jobs. They are all very knowledgeable. More

Overall, all went well. Oil change and tire rotation was prompt at time of appointment. Liked the pictures included with the overall checklist. After arriving back home, fou Oil change and tire rotation was prompt at time of appointment. Liked the pictures included with the overall checklist. After arriving back home, found a missing lug nut on the right front wheel, but thankfully I had a spare. More