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Ford of Columbia - Service Center

Columbia, TN

4.6
292 Reviews

292 Reviews of Ford of Columbia - Service Center

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September 01, 2024

They are very professional and courteous. Answer my questions. They are very thorough in checking out my Escspe, More

by Patsy Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

I was able to schedule service online and call to confirm the appointment. The app didn’t send a reminder, but the service department was able to locate my record based on my caller ID! More

by SwtPeaTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get the names of who performed the service, but they did a great job!
August 29, 2024

Great service! They ran a complete system check & gave advice on any future repairs or concerns. More

by penlandga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

I had a problem with my Ford Taurus. Left it Christian. My service rep was very helpful. Did everything he could. Thank you very much for all your help. I highly recommend Columbia Ford. More

by Af92148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Quick service and the staff is very personable and friendly. Always checking in to make sure I’m good. More

by janeanjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Merideth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Ford of Columbia is exactly what you would expect for a smaller town dealer. Very friendly, efficient, generally quick and a pleasure to deal with. More

by onetlboxers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Made an appointment and arrived early but they were ready for me. I told them what I wanted and they did exactly what I asked for. They didn't try to sell me anything else or talk me out of what I wanted (ea More

by jones3655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Service is always great. Appointments are easily made, and they get me in and out quickly. More

by Blue Collar Hot Rods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

Christian took good care of me. Met me in the service lane before I even turned off the key. Work was done thoroughly, quickly and professionally. The dealership is modern, clean More

by maxq104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Made an appointment. There was no line. Fixed my problem a day earlier than anticipated. Great service. More

by escapeowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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