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Ford of Columbia - Service Center

Columbia, TN

4.6
292 Reviews

292 Reviews of Ford of Columbia - Service Center

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September 21, 2024

Great service. Communication by text and email. Two services recall on camera and a transmission rebuild More

by chrisscott40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Merideth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Will Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Prompt diagnosis. Ordered part and completed next morning. Ford pricing is expensive, but not unexpected in these inflationary times. More

by Bulldawg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Had a noise and they found it quickly and without charge! Love this place Great job Will Pope More

by miss_amberlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Got my truck serviced here with no problems and in a timely manner would recommend bringing your vehicle here to get serviced. More

by c_zac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Ben the service tech and the mechanic did a great job on my 2023 Ford F150. Really appreciate Ben listening to my concerns and updating me through the process. I've been spreading the word on the great ex More

by Cbish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Service department was by far the most professional and understanding of all dealerships I have been to. More

by cbkennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Will Pope was my rep and he was great. I appreciated the positive experience. 10 out of 10. More

by Clayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Friendly and helpful staff. Good, clean environment. I highly recommend Ford of Columbia! They are the best! More

by Alison Trull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Efficient experience getting service for a recall as well as routine Diesel Works service. The only issue is after tire rotation, truck shakes at 55 mph. Not sure tires were balanced and rotated, maybe just More

by Msutton85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

They had very nice staff. The only bad thing I can say is they were behind. But that also reflects how good they are. Good people are busy. My vehicle looked great. More

by Justindickson34
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha
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5
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