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Ford of Columbia - Service Center

Columbia, TN

4.6
297 Reviews

297 Reviews of Ford of Columbia - Service Center

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November 26, 2024

Christian or Ben take great care of my service and get me right in for service More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

They have been very helpful, even when things didn’t go well with an appointment. They really try to fix a problem if it comes up. More

by Brad.banaszak74
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Amber was awesome! ! She got me taken care of even though I was 20 minutes early. Michael checked in with me to give me an update and Amber came back with updates I was More

by Keenanplumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Nov 23, 2024 -

Keenanplumbing responded

Great team Amber rocks!! And Michael is great!Five stars!!

November 20, 2024

Quick service, from making the appt to actual time there. It was great! I had no problems. More

by diana.hilber56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Great service from all involved. Car repairs were excellent and pricing extremely The new ownership has made a. Big difference More

by Bobmanning2red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shafer
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

They were professional and helpful from the first interaction. They had my car fixed 3 hours ahead of schedule. Christian was very friendly, helpful and knowledgeable! Highly recommend! More

by Jamiedwards_79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

They took my car in at the reservation time set. They inform me of needed repairs but only fixed what I requested. Repairs were top notch and I would recommend them to friends and family. More

by A2dj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cj
October 23, 2024

Always transparent and keeps me up to date with my service while I’m there. Thank everyone for what they do More

by Rio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Very courtesy and professional service people. I would definitely recommend and use them again. Thank you Mr.Hill More

by babycake19491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

Nice gift to busy teachers to pick up, change the oil, and deliver the cars back to our working site! Thanks so much! More

by thorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Merideth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.