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Ford of Columbia - Service Center

Columbia, TN

4.7
327 Reviews

327 Reviews of Ford of Columbia - Service Center

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March 28, 2025

Will Pope was very helpful and great with communication. Everyone was very friendly and efficient. More

by deni1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Amber is the absolute best! Don’t want to take my truck anywhere else period. More

by Tim.ramsey84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Amber and Will are the best! ! Would buy my next five cars from them because of them. Service fast prompt and tops! Dan Moreschi More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Merideth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Great communication and timely service on a manufacturers recall I took in. Will be back for sure. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Merideth
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

It is always a pleasant experience to take my vehicle to Ford of Columbia for service. I had the 60k service performed on this visit and everything was completed in a timely manner. All services were explai More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

Consistent friendly professional service. Great communication throughout the process. Waiting area is clean and spacious. More

by Barb N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Since I moved too Columbia, TN . I’ve taken my Explorer to this dealership. First they’re always smiling, courtesy, answer any questions I have & most of all give good customer servi More

by TJai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy
March 16, 2025

They were very accomodating with a short notice recall and oil change. The service work was also very prompt. More

by Troy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

They did a great job with my car! The tires were a great price, the process was easy, and they were very communicative. Will P did a great job, and I recommend anyone needing service More

by j.morrison.galloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Will was awesome! They help me with everything my truck needed and had it ready less than a few days ! More

by adrianavaldivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
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