Ford of Columbia - Service Center

Overfilled my oil change. And didn’t air up my tires or top off my fluids like I paid extra for with Ford Works package And didn’t air up my tires or top off my fluids like I paid extra for with Ford Works package More

Excellent customer service. The waiting room and showroom were very clean with very polite service advisors and sales staff. The waiting room and showroom were very clean with very polite service advisors and sales staff. More

Very professional and courteous. I would Highly recommend this dealership. Will be back again for my next service. I would Highly recommend this dealership. Will be back again for my next service. More

unsatisfied with the time it took to look at our truck and the inability to find what the problem was. I was told at the time of the appointment it would take 3 hours ant they would contact me with the d and the inability to find what the problem was. I was told at the time of the appointment it would take 3 hours ant they would contact me with the diagnostic report. It was 3 PM before I was able to talk to anyone about the issue i had dispite several calls I made to get some sort of an answer. I was told someone would contact me and that never happened because they were too busy to bother. More

We took the truck in for 2 recalls. That was all we did then picked it up. That was all we did then picked it up. More

Great service! The whole team there was very pleasant and easy to work with. I highly recommend Ford of Columbia. The whole team there was very pleasant and easy to work with. I highly recommend Ford of Columbia. More

The service employees were friendly, helpful, quick and efficient. Job well done! Recommend to anyone. efficient. Job well done! Recommend to anyone. More

Communication is important especially when repairs take more time than expected. Thank you to Will, Ben and the technician who identified problems and solved them. AND we’re timely about keeping me infor more time than expected. Thank you to Will, Ben and the technician who identified problems and solved them. AND we’re timely about keeping me informed :) More

Service staff was easy to deal with. Issues were verified and resolved. So far so good. Issues were verified and resolved. So far so good. More

Very fast service and professional employees. Would highly recommend them for servicing your Ford vehicle. Would highly recommend them for servicing your Ford vehicle. More