Ford of Columbia - Service Center

The receiving agent was very polite and efficient at getting me signed in and to the waiting area. Service was promp and I was on my way in record time. So far, haven’t had any problems. getting me signed in and to the waiting area. Service was promp and I was on my way in record time. So far, haven’t had any problems. More

Great service fast and easy, staff were very attentive from the moment I entered very appreciative. from the moment I entered very appreciative. More

The service advisors keep an open line of communication. Had my parts ordered as soon as possible and got my truck in and out of there in a couple days. Had my parts ordered as soon as possible and got my truck in and out of there in a couple days. More

Excellent and friendly service. ..everything for the various recalls was taken care of..would recommend for your service needs ..everything for the various recalls was taken care of..would recommend for your service needs More

Absolute worst customer service I have ever encountered. Parts were never ordered or lost multiple times for issues covered under warranty. Communication is non existent and if you are a female prepare to g Parts were never ordered or lost multiple times for issues covered under warranty. Communication is non existent and if you are a female prepare to get the run around evidently they don’t think we are competent. They make promises and don’t follow through. I will NEVER deal with them again. Shame on you Ford of Columbia for ruining Sloane Ford!! More

All the service department employees are friendly and helpful. Tom always goes the extra mile to make sure the service is done right. I really like the employees. They really care about the customers. helpful. Tom always goes the extra mile to make sure the service is done right. I really like the employees. They really care about the customers. More

Good service because the tech came out and explained what exactly was wrong but for no more than what they did it was somewhat expensive. exactly was wrong but for no more than what they did it was somewhat expensive. More

Just professional & took care of business. and asked me if i was satisfied I absolutely and asked me if i was satisfied I absolutely More

The service for my 2023 Ford Maverick was exactly what I had requested. Thank you! had requested. Thank you! More

Will is always so pleasant to work with. Always has a smile on his face. Always has a smile on his face. More