Ford of Columbia - Service Center

Christian took good care of me. Met me in the service lane before I even turned off the key. Work was done thoroughly, quickly and professionally. The dealership is modern, clean Met me in the service lane before I even turned off the key. Work was done thoroughly, quickly and professionally. The dealership is modern, clean and comfortable. I made the appointment on their website and it was quick and easy. While the vehicle was in the shop, I was give updates through text messages, including viewing the service report and invoice. Would highly recommend this service center! More

Made an appointment. There was no line. Fixed my problem a day earlier than anticipated. Great service. There was no line. Fixed my problem a day earlier than anticipated. Great service. More

Made appt for recall issue. Didnt know they didn’t have parts until pick up so have to reschedule. Would have been helpful for them to check inventory before I made arrangements Didnt know they didn’t have parts until pick up so have to reschedule. Would have been helpful for them to check inventory before I made arrangements to be without my car for a day. More

Very professional and friendly. Communication was quick and clear. I would highly recommend Ford of Columbia. Communication was quick and clear. I would highly recommend Ford of Columbia. More

Very helpful and efficient. Had my truck work done in an hour 1.5 hours. Had my truck work done in an hour 1.5 hours. More

Our 2019 Ford Edge needed transmission work. Service Advisor Will Pope handle our service needs with great customer service and professionalism! Service Advisor Will Pope handle our service needs with great customer service and professionalism! More

Had my vehicle back to me within 15 minutes of the time quoted, which was much faster than the original phone quote. Overall very pleased… quoted, which was much faster than the original phone quote. Overall very pleased… More

Fast and Friendly service. My car was in terrible condition, but the guys at Ford got it back driving ! My car was in terrible condition, but the guys at Ford got it back driving ! More

This is the best Ford dealership I have ever worked with! They are fast and friendly! They are fast and friendly! More

Excellent service department. Recall work was done quickly with a free inspection of my truck. Recall work was done quickly with a free inspection of my truck. More