Ford of Columbia - Service Center

Friendly and helpful staff finished agreed upon work done on our vehicle in a timely manner, as always! on our vehicle in a timely manner, as always! More

Friendly and attentive to our issues. Service staff was helpful and contacted us back promptly. Had to get a part ordered. Will be going back in a week when it comes in Service staff was helpful and contacted us back promptly. Had to get a part ordered. Will be going back in a week when it comes in More

The customer service staff were friendly and helpful. It was convenient to get text updates on my service. And, the overall cost was less than I expected. Great experience! It was convenient to get text updates on my service. And, the overall cost was less than I expected. Great experience! More

Personnel friendly and professional. Took forever to get personnel on the phone to schedule service for same day. Took forever to get personnel on the phone to schedule service for same day. More

Three hours into our trip to Florida the transmission quit working.Wouldn't go in gear. Lucky for me that it happened in Columbia,TN. Had car towed to Ford of Columbia. They all were so friendly and help quit working.Wouldn't go in gear. Lucky for me that it happened in Columbia,TN. Had car towed to Ford of Columbia. They all were so friendly and helpful. Kept me posted on everything they were doing. They did a great job! Employees and service were AWESOME!! Both are hard to come by these days. Wish they were located in Louisville, KY. Would give 10 stars if I could. Trip home was a breeze. Thanks to all at Ford of Columbia. I appreciate you all!! More

Very good communication with Prompt and friendly service. I will recommend to friends and family. I will recommend to friends and family. More

Great customer service. Very nice waiting area with snacks, drinks, including hot chocolate and fancy coffee. Prompt call backs. Very nice waiting area with snacks, drinks, including hot chocolate and fancy coffee. Prompt call backs. More

Service was excellent and efficient. . Time was excellent. The service people were very informed of my service. . Time was excellent. The service people were very informed of my service. More

Good service, very courteous employees. Kept me advised as to the issues and possible solutions. Kept me advised as to the issues and possible solutions. More

Fantastic service. They left my vehicle Clean inside, love the car seats to be covered and the floor to keep grease off . As a customer I really appreciate that care They left my vehicle Clean inside, love the car seats to be covered and the floor to keep grease off . As a customer I really appreciate that care for my vehicle ! Thank you for your service my F 150 Runs like a Beast now , thank you for your service. More