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Ford of Columbia - Service Center

Columbia, TN

4.6
326 Reviews

326 Reviews of Ford of Columbia - Service Center

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April 13, 2025

Always great service! Always very nice and very helpful! I highly recommend Ford of Columbia More

by donnaperryus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

I have never had a dealership or shop deal this honestly with car related issues. Amber was super helpful, and when part they ordered were received damaged, they ordered new parts to make sure the car was f More

by austinjustman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

I took my car in for a 60,000 mile service. i waited in it. The waiting area is clean and plenty of seats and tables. I was able to work on my laptop while I was there. When the service person More

by Aimeelee2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

They assisted me when had an emergency immediately. They were friendly and knowledgeable. I would recommend them to anyone. More

by chrissweetbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Merideth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

I received top notch customer service from Ford of Columbia each and every time I have taken my truck there for service. More

by Mudcreeker77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

The dealership got me in quickly They performed the services I ask and service riders were competent and concise More

by Benjamin.doyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

They are easy to deal with and keep you informed all the way!! Super nice! More

by Jonmullins_82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Very professional and the attitude there is amazing! The genuinely care about their customers and treat them with the utmost respect and make each one feel important!! More

by Nick.taylor1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Will was a pleasure to work with. He listened to my concerns and took care of everything that I needed. More

by Hemills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Will Pope was very helpful and great with communication. Everyone was very friendly and efficient. More

by deni1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
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