Ford of Boerne

Prompt supportive service The entire sales staff, from salesman to finance officer, were friendly and did everything they could to get me in the vehicle I wanted at the price I The entire sales staff, from salesman to finance officer, were friendly and did everything they could to get me in the vehicle I wanted at the price I could afford. More

Excellent experience - Service Dept They addressed several issues while I waited. Free wifi and coffee in a comfortable setting made the time go by quickly. Great staff. I'll be back. They addressed several issues while I waited. Free wifi and coffee in a comfortable setting made the time go by quickly. Great staff. I'll be back. More

A Better Experience than Expected Went to this particular dealership because they had exactly what we were look for. We just walked up, found it on the lot, was greeted by a salesman, Went to this particular dealership because they had exactly what we were look for. We just walked up, found it on the lot, was greeted by a salesman, took for a test drive, and said lets make a deal. We felt we received a fair deal for our trade in and got a good price on the new vehicle. John Montford, our salesman, was not pushy and he was knowledgeable about the new truck. I would definitely recommend this dealership. More

New Car Purchase My wife and I came in to purchase a new car and were helped by John Montfort (Salesman) and Brandon Brady. This was the second time to purchase a veh My wife and I came in to purchase a new car and were helped by John Montfort (Salesman) and Brandon Brady. This was the second time to purchase a vehicle and used John both times because we felt him to be very helpful with our first car. We could always call him and he would steer us in the right diection to get things done. Brandon was very friendly and helpful in getting us financed. My wife and I love our new FUSION! More

F350 KR LWB D.E.F. fluid heater / injector failure I had the DEF fluid heater / injector replaced at 82K. Covered under warranty with $100 deductible. Service was good as always, My service writer is I had the DEF fluid heater / injector replaced at 82K. Covered under warranty with $100 deductible. Service was good as always, My service writer is Jennifer, she has always been my go to person at Anderson Ford. Side note: This is the only dealership I have used that does not offer a courtesy wash with service. This gives the impression that the dealership is profit driven vs customer service driven. More

Exceptional Service Rep David Savanich is an exceptional service rep. He has always gone "above and beyond" in providing the appropriate service needed. I always try to pla David Savanich is an exceptional service rep. He has always gone "above and beyond" in providing the appropriate service needed. I always try to plan my service when David is available. In my opinion, he is your top service rep! More

Fixed the problem quickly Friendly, competent service and personnel. I have been relying on their service on my Ford F-150 for 15 years. I like getting expert (and the correc Friendly, competent service and personnel. I have been relying on their service on my Ford F-150 for 15 years. I like getting expert (and the correct) service and Ford parts. More

New rear brakes Had to replace my rear brakes, waited too long to do it so I needed new rotors.. they didn't show me the rotors, but I took their word for it that the Had to replace my rear brakes, waited too long to do it so I needed new rotors.. they didn't show me the rotors, but I took their word for it that they were bad. Cost me about $350 for pads and rotors. More

First experience, good experience This was my first visit to the Service Department. It was nice making an appointment online and having it confirmed with a phone message. Jennifer w This was my first visit to the Service Department. It was nice making an appointment online and having it confirmed with a phone message. Jennifer was very pleasant and friendly. Although my visit was primarily for a Recall, I had my keyless entry checked out because it has been working correctly very infrequently. Jennifer said they 'rebooted' it and that it worked fine. For me, however, it works fine only for UNLOCKING, but the problem I was having was that I couldn't LOCK the car with the keyless entry. And I still can't. I'm willing to take some responsibility for this continuing problem because I did not say explicitly that the problem was LOCKING, not unlocking. More

They take care of the problem As always the best service in the state of Texas. Also thanks to Mr. Asher who took care of me because I arrived early when no service reps were there As always the best service in the state of Texas. Also thanks to Mr. Asher who took care of me because I arrived early when no service reps were there.. Things got fix that were needed. More