Ford Country

GREAT DEAL Spoke to 3 people before buying the vehicle. Was already on my way out but Marvin Gomes approached us and assisted us with a great deal. Spoke to 3 people before buying the vehicle. Was already on my way out but Marvin Gomes approached us and assisted us with a great deal. More

A pleasant experience Everyone at Ford country were great and made buying a car a pleasant experience. From Sales to Finance we’re caring and helpful and made things happen Everyone at Ford country were great and made buying a car a pleasant experience. From Sales to Finance we’re caring and helpful and made things happen. My thanks to Kevin Clyde and everyone at Ford Country, you guys are great! More

Always a great experience I have purchased 3 cars from a Kevin Schwann and he’s amazing. Always pleasant and such a great personality. Explains everything in detail and works w I have purchased 3 cars from a Kevin Schwann and he’s amazing. Always pleasant and such a great personality. Explains everything in detail and works with you to make sure you’re comfortable with your purchase. He’s also very patient. Kevin Vanetta Is great too. Always there for any questions or concerns you might have. Highly recommend Ford Country and especially Kevin. I cant recall who my finance manager was but he was awesome as well More

The warranty is a joke Purchased a bumper to bumper extended warranty on my F150, at 38,000 miles it wouldn't start. No problem, as I have a warranty right? Well...the warra Purchased a bumper to bumper extended warranty on my F150, at 38,000 miles it wouldn't start. No problem, as I have a warranty right? Well...the warranty doesn't actually cover parts that fail, they just charge thousands of dollars as,I guess, a sort of scam. Just try getting someone to explain how a warranty doesn't cover your part and even try getting someone to call you back...they don't. They made the sale, sold you a scam product and then disappear. More

Ford Country 2nd Purchase - Jim T I have purchased 2 vehicles from Andy Diestra at Ford Country. The first purchase was in August of 2016, Chad assisted Andy with the process which was I have purchased 2 vehicles from Andy Diestra at Ford Country. The first purchase was in August of 2016, Chad assisted Andy with the process which was professional and swift. The second purchase was in August 2018. Andy handled the process quickly and provided all the necessary information to purchase the vehicle seamlessly. I called ahead and by the time I walked in the door, Andy had pulled all the information on my current vehicle, as well as the vehicles I mentioned interested me. My vehicle was appraised, I test drove the new car, I had all the numbers for purchase, and in the finance office in an hour. Ryan in the Finance Department was also ready and had the paperwork ready to sign as I sat down. Andy delivered the car to me clean and full of gas, Monica presented the options and items of the new vehicle completely and thoroughly. I would recommend Andy and the team at Ford Country to everyone. I also had my first vehicle serviced at Ford Country and will continue to do so with my new vehicle. The Service Department is just an extension of the great sales team. Jim T More

Terrible Service Department Worst service department I've ever dealt with! My wife's 2013 Ford Escape was losing power during acceleration so she took it into the dealership. The Worst service department I've ever dealt with! My wife's 2013 Ford Escape was losing power during acceleration so she took it into the dealership. They charged her $160 diagnostic fee and said they could not find anything wrong with it and sent her on her way. I called and told them they need to figure out what the problem is since we paid the diagnostic fee. So we took it in again and they said it was because the "oil level was too high" and that they would have to drain the oil and reprogram the computer... but we would have to pay for the oil change. I agreed to pay for the oil if it fixed the problem. So they kept it for a few days and said that it was working better and that they would let me know when it was completely fixed. They called later on and said it was ready for pick up. We picked it up before work and guess what.. it wasn't any better than before! The car is certified and still has the power train warranty. How can a Ford dealership not figure out how to fix a Ford vehicle? I've always been a Ford fan but I think it's time to move on! More

Fantastic salesman Ken Chapman was a pleasure to deal with. He went out of his way to help. He listen to all of my offers and never made me feel bad or negative about an Ken Chapman was a pleasure to deal with. He went out of his way to help. He listen to all of my offers and never made me feel bad or negative about anything I said. He went out of his way to accommodate me and my needs. He got me to and from the dealership as needed.outstanding job. Made me feel like a friend, not a customer. 2nd purchase at Ford country. Will be back. More

Focused on my needs I went to get an suv. Chris took the time to listen to what my family needs were and found the right suv for us. I didn't feel pressured or rushed in I went to get an suv. Chris took the time to listen to what my family needs were and found the right suv for us. I didn't feel pressured or rushed in trying to pick a vehicle or buy. He made sure I was comfortable and understood the vehicles features, making what i thought ws going to be extremely lengthy and stressful as easy as it could have been. The financer explained things and made sure i understood what I was signing. I love my edge. Thank you More

The way a “car buying experience” should be!!! My parents and I were very pleased with the way Kevin Clyde assisted us. We loved his no pressure, no sales pitch, no gimmicks approach. He was helpfu My parents and I were very pleased with the way Kevin Clyde assisted us. We loved his no pressure, no sales pitch, no gimmicks approach. He was helpful from the beginning to the end. Thank you Ford Country for providing us with our beautiful Ruby Red Mustang Convertible. To all who want to have a great experience in buying your dream Ford, you MUST see Kevin Clyde here and tell them that Bernard sent you!!!🙂🙂🙂 More

Accommodating I’ve been with Ford over 6 years now, 4 cars later. Each time they have been professional and willing to work with me to put me in the car I want. Kev I’ve been with Ford over 6 years now, 4 cars later. Each time they have been professional and willing to work with me to put me in the car I want. Kevin Clyde did an amazing job working with me. I’d recommend him to friends and family. More