Ford Country

Hung up on me twice. No reply. Tried to get service done, called them twice, both times their phone was all static and they hung up on me. (confirmed it was not my phone by calling Tried to get service done, called them twice, both times their phone was all static and they hung up on me. (confirmed it was not my phone by calling a friend.) Called directly to service and left a voicemail (aswell as doing the online text option). I only got a reply about 7 hours later after I had purchased the supplies and did the work myself. Thanks for not helping me when I needed it Ford Country. More

A customer of 14 years treated like garbage! I have been a customer of this dealership for over a decade. I also have bought 5 brand new cars from them. I currently have a 2017 Ford Fusion. It ha I have been a customer of this dealership for over a decade. I also have bought 5 brand new cars from them. I currently have a 2017 Ford Fusion. It has now been in the shop for 6 weeks. They have given us the complete run around and have dodged our calls and complaints. I would think they would treat their loyal customers better than this. So disappointed at the service and attitude of everyone i have come in contact with. I will NEVER do business with this dealership again and I will make sure to tell all my friends and family More

Kem lied to my son , got him to sign the paperwork before my husband and I could get there and they closed. We went back the next day and Kem was rude and would not giv , got him to sign the paperwork before my husband and I could get there and they closed. We went back the next day and Kem was rude and would not give my son the promotion. More

Best Experience from Start to Finish & Ongoing MARVIN GOMEZ, that’s the name you’ll want to remember for an EXCELLENT service and sales experience! He is GENUINE, knowledgeable and most importantly MARVIN GOMEZ, that’s the name you’ll want to remember for an EXCELLENT service and sales experience! He is GENUINE, knowledgeable and most importantly (listens) to your actual needs. I thank him for his professionalism and helping us search and find our right fit of vehicle and our budget. In fact, we actually left feeling like we got the better end of the bargain. That’s says a lot about how absolutely beyond satisfied we are with the outcome. More

Fair and pleasant Jose definitely made my experience of purchasing a vehicle very easy, Hassel free, honest. I was very pleased with every step of the process. Will def Jose definitely made my experience of purchasing a vehicle very easy, Hassel free, honest. I was very pleased with every step of the process. Will definitely be doing business again in the future. More

Fast, Friendly, and Awesome Service!! Vinny is a SUPERMAN at his job! This is our 3rd car we bought from him, always works hard to get what we want and is patient all the time. He makes su Vinny is a SUPERMAN at his job! This is our 3rd car we bought from him, always works hard to get what we want and is patient all the time. He makes sure the process goes smooth and we just sit back and relax while he gets it all done. Never pressures you in anyway, makes you feel good about your purchase. He is like OHANA (family) to us, I'm sure we will back in a year or two to see him again. Keep up the AWESOME work Vinny!! Aloha!!🤙 More

Another great buying experience We have purchased 7 vehicles from Ford Country and will no doubt purchase more from them. It's a pleasure working with Kevin Schwan - he makes the ex We have purchased 7 vehicles from Ford Country and will no doubt purchase more from them. It's a pleasure working with Kevin Schwan - he makes the experience enjoyable. Ed in Finance is great in explaining the details. All in all, a great experience. More

Great service Great people here—friendly and efficient—very pleased with the entire experience, from sales to finance to the person who explained the features of my Great people here—friendly and efficient—very pleased with the entire experience, from sales to finance to the person who explained the features of my new car. More

Very poor service for people traveling when new vehicles ha If your in town traveling and had a problem with your vehicle Dont Do Not Go Here. Have to have an appointment. We have a brand new F150 only 1300 If your in town traveling and had a problem with your vehicle Dont Do Not Go Here. Have to have an appointment. We have a brand new F150 only 1300 miles they had it for a day and said they couldn't get it in. Had to rent a car. Picked it up the next morning. They couldn't even hook it up to the computer to check the codes. We just want to make home 12hrs away. Really People traveling Do not Go to this dealership for service. You have to have an appointment. More

Dishonest Dealership I took my car in to be fixed and the charges and problems just kept piling up. They sent my daughter away with a damaged and dangerous vehicle. They r I took my car in to be fixed and the charges and problems just kept piling up. They sent my daughter away with a damaged and dangerous vehicle. They ruined my transmission while repairing other problems. All they really wanted to do was get me to buy a new vehicle even though my credit was bad. No one has tried to resolve this with me. More