Ford Country

Over 10 years Been buying/leasing for over 10 years. John Makinnis was and still is the best on the block. Saturday was no exception although John was busy with oth Been buying/leasing for over 10 years. John Makinnis was and still is the best on the block. Saturday was no exception although John was busy with other customers (good for you John) he set us up with the next best thing, thank you Chad. More

Simple A special "shout out" to Ford Country for making my F150 purchase easy and enjoyable. Cathy Rios was very helpful and respected my time. The sales m A special "shout out" to Ford Country for making my F150 purchase easy and enjoyable. Cathy Rios was very helpful and respected my time. The sales managers were friendly and engaging and finance was simple. More

Worst ever. Liars Dropped my F350 off on with appointment. I was told it would be worked on immediately and Jodi would take 15 hours, 2 days. On Wednesday the service w Dropped my F350 off on with appointment. I was told it would be worked on immediately and Jodi would take 15 hours, 2 days. On Wednesday the service writer, Jared told me it wouldn't be done until Thursday or Friday. Thursday I called and Jared said a technician was working it and he would call me around noon to let me know when it would be done 1:30, no call. After leaving numerous messages with service manager and customer service representative, CS finally called. She was no help so I told her I wanted to talk to GM. He called and told me the diesel technician was two weeks behind, that my truck had not been touch and they didn't have the tools to even do the work I needed done. My truck is 2000 F350. The service writer, Jared out right lied to me earlier and had been the whole time they had my truck. I am picking it and taking to independent shop. Went in to pick up my vehicle this morning and they hand me a bill for almost $500 for replacing two radiator hoses and removing valve cover. When I questioned why when primary work had not been done, they zeroed the bill. Before I left I looked under the hood and hoses had not been changed. When I brought it to their attention, they said bill was a clerical error. When I told I felt they were hoping I was a "roll over" and wouldn't question th ed bill, the SM,, Mario, told me to leave. More

Amatuer service Spent $1600 on service just 2 weeks ago, which was to include replacing the battery. They told me the battery was replaced. It wasnt! So I spent the m Spent $1600 on service just 2 weeks ago, which was to include replacing the battery. They told me the battery was replaced. It wasnt! So I spent the morning waiting on roadside service, missing work, to finally get the truck (less than 41k miles) up to the dealership...again! Their response..."we're sorry". My service manager asked several times I give them a 5 star rating. Never again. These people can't be trusted. I'm missing work to fix a problem that should have already been fixed and Ford Country doesn't pay any price, the customer does. Furthermore, this is typical. More

Worst Place to do business Worst place to do business. They sold is a car and then decided to not stand behind a written contract and stuck us with the car. Tried to remedy the Worst place to do business. They sold is a car and then decided to not stand behind a written contract and stuck us with the car. Tried to remedy the situation but they were unwilling to make it right. We said we would purchase the car if they would rent the windows clearly written in the contract. They did not get this done. Also determined the car would not work for us the moment we stepped in it. The car had not left the dealership and we were forced to take the car. Its sits in our driveway. They did not treat us fair. I have tried to work with them to at least refinance. No call back. We were lied to about the car and its performance. Never ever buy a car from Ford Country in Henderson. More

Kevin very helpful Kevin was very helpful helping us purchase a new 2018 Ford Fiesta. Nobody pressured us into the purchase as many car dealerships do. Would buy a car f Kevin was very helpful helping us purchase a new 2018 Ford Fiesta. Nobody pressured us into the purchase as many car dealerships do. Would buy a car from Kevin and Ford Country again More

Kevin, amazing guy Kevin did a fantastic job in taking care of our experience in purchasing a 2019 Ford Fusion. He was personable, extremely knowledgeable, and truly mad Kevin did a fantastic job in taking care of our experience in purchasing a 2019 Ford Fusion. He was personable, extremely knowledgeable, and truly made us feel that we were important. Kevin spent detailed time with us reviewing the features of the fusion and made it a priority to ensure we were comfortable with the features of the car. I was extremely impressed that even though he had already worked a full day, he came back later in the evening to show us the car. Kevin is absolutely a ambassador of customer service and truly cares about the customer. She is a great representation of ford country. Please extend additional gratitude to Kevin on our behalf. He made the experience absolutely wonderful. More

Easy, efficient, and effective car buying experience! The car buying experience at Ford Country was superior. I had been to several dealerships in California and got the run around as far as obtaining the The car buying experience at Ford Country was superior. I had been to several dealerships in California and got the run around as far as obtaining the car that my son and I wanted. Ford Country was able to obtain the vehicle for us. We flew out to Las Vegas and the sales person even picked me and my son up at the airport. (Marvin Gomez). He went the extra mile in ensuring that we had a positive car buying experience. Thanks for everything! More

My Ford Great service, my purchase experience was pleasant and comfortable, everyone was kind and courteous. We love our new vehicle, and it was clean and had Great service, my purchase experience was pleasant and comfortable, everyone was kind and courteous. We love our new vehicle, and it was clean and had a full tank of gas. Thank you all. More

Great F150 purchase Chris salesman and manager Kem were terrific to work with and made this deal possible. I highly recommend this Ford Country Dealership. Great people! Chris salesman and manager Kem were terrific to work with and made this deal possible. I highly recommend this Ford Country Dealership. Great people! Thank you. More