Ford Country

I’m back and still happy! Traded Big Pearl for my Baby Blue 😝 This is now my third vehicle I have purchased from Ford County in Henderson! Do to my current circumstances it w Traded Big Pearl for my Baby Blue 😝 This is now my third vehicle I have purchased from Ford County in Henderson! Do to my current circumstances it was a bit difficult this time to get what I wanted but Frank Luciano was wonderful! He catered to my needs and wants and drove me around until I found the car that was right for me, An upgrade and new experience with luxury and style, I actually love my car! Frank was focused and spent time with me patiently looking at different vehicles on his lot, on line and others that were on their way! Thank you Frank, I’m glad I came back to Ford Country! Also his manager Mike topped the deal with agreeing to my demands as I can be a brat sometimes, but still he complied and was very kind! You feel the pride in their great customer service! I must also thank their Finance Representative Luis Cruz, very professional but down to earth and understanding! He made it possible so I can have this deal! He went beyond what I expected, I’m truly thankful! Forever grateful for this team at Ford Country in Henderson Nevada, they treat you like family! Which is the cherry on top as we all know these vehicles are built ford tough! More

Bought a brand new 2019 escape lasted 4 years 90k miles before the engine block cracked and was leaking coolant. Ford issued a recall but Country Ford wouldn't honor it even after acknowledging the recalle before the engine block cracked and was leaking coolant. Ford issued a recall but Country Ford wouldn't honor it even after acknowledging the recalled engine was the problem. They said the recall was for 7 years 84k miles, my worthless engine was 4 years 90k miles so was outside of their replacement milage window, even though I had brought the car in before the 84k to be repaired they didnt mention the recall, i had to figure that on my own and by then it was too late. They are a bunch of liars in the service dept, don't ever come here unless you want to throw your money away!! More

Great Customer Service, Frank is the man! Will be back to purchase more vehicles from Ford Country! Will be back to purchase more vehicles from Ford Country! More

Again Ford Country has been super nice and stayed late to make me a deal. Frank was super nice and very helpful. He was upfront and didn’t xx me. make me a deal. Frank was super nice and very helpful. He was upfront and didn’t xx me. More

Working with Frank Luciano was such a pleasure. He was polite, accommodating, and helpful throughout the whole purchasing process. He even picked me up at the airport when I flew in to pick up my p He was polite, accommodating, and helpful throughout the whole purchasing process. He even picked me up at the airport when I flew in to pick up my purchase. The dealership was clean and cool and all the people I was in contact with that day were just great. More

Fair price and no bonus add ons. The price they quoted is the price I paid. The entire process was very easy and my salesman Frank was just super. Always in my corner and got me the The price they quoted is the price I paid. The entire process was very easy and my salesman Frank was just super. Always in my corner and got me the best deal. More

Awesome experience, Frank guided me and found me the best deal on a truck. Ed was extremely knowledgable and friendly. Everything went smoothly, I highly recommend this dealership to anyone looking for quali deal on a truck. Ed was extremely knowledgable and friendly. Everything went smoothly, I highly recommend this dealership to anyone looking for quality service and reliable vehicles! More

Worked with Marvin whom took good care of me from start to finish. I highly recommend Ford Country for the best deal and for great customer experience. to finish. I highly recommend Ford Country for the best deal and for great customer experience. More

This service department totally sucks. I had a broken distance on my cruise control, but my speed control was working. So I told the service department that I needed to replace the broken I had a broken distance on my cruise control, but my speed control was working. So I told the service department that I needed to replace the broken part. He responded that he would have to diagnose the problem which will cost me $299, this is outrageous. Do not buy anything from this dealer. I am going to switch to Chevrolet and I am been a loyal purchaser of Ford products for 50 years. They could care less. More

Everyone was very helpful. I appreciated the time that everyone put in to make sure I got what I wanted. I appreciated the time that everyone put in to make sure I got what I wanted. More