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Ford Country

Henderson, NV

4.6
1,485 Reviews
Welcome to Ford Country Serving Las Vegas and Henderson, NV. Welcome to Ford Country Ford Country in Henderson, NV, is proud to be an automotive leader in our area. Since opening our doors, Ford Country has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Ford Country will get you into the car or truck you choose with professionalism and attention to your needs. Ford Country offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Ford Country has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Ford Country offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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280 N. Gibson Rd.

Henderson, NV

89014

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Showing 1,485 reviews

September 01, 2022

Amazingly friendly but “Quick Lane” for just an oil change is too long (1 hour, 40 minutes). More

by VicMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Ford Country responded

Hello, Thank you for the review. We strive to move as quickly as possible in the "Quick Lane". Apologies that your turn around time was not as expected. Please let us know if we can help with anything else. Hope to see you on your next visit.

August 31, 2022

Attendant was very professional and helpful. My problem was handled professionally and timely. Very good experience. More

by Drscoutrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Ford Country responded

Hello, Thank you so much for the kind review. We strive to give every guest a good experience. Please let us know if we can help with anything else. Take Care!

August 26, 2022

Rachel Palacio in parts is a hero of ours! !! She went above and beyond for the situation we were dealing with and made it all better! WOW is all we can say! In this day and age it is very hard More

by Rory.Crosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Palacio
Sep 01, 2022 -

Ford Country responded

Hi Rory, Thank you so much for the Great 5 star review. Rachel is indeed one of our "Allstars". Please let us know if we can help with anything else. We look forward to your next visit.

August 23, 2022

Great service writer Daniel Lopez did a fantastic job on communicating the issues with me the only problem was that I thought my additional Costing warranty would cover all parts including my driver side w More

by djohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
Aug 23, 2022 -

Ford Country responded

Hello, Thank you so much for the great review. We are truly lucky to have Daniel on our team. Please let us know if we can help with anything else. We look forward to your next visit.

August 22, 2022

Always happy to drop off my truck for maintenance at Ford Country. The people are great and honest. Thank you Ford Country. More

by Darren F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carina @ Quick Lane
Aug 22, 2022 -

Ford Country responded

Hi Darren, Thank you so much for the great 5 star review. We are happy to help maintain your truck, and lucky to have you as a member of the Ford Country Family. Please let us know if we can help with anything else. We look forward to your next visit.

August 18, 2022

Excellent customer care. Friendly staff, comfortable waiting area they were quick on the oil change and tire rotation. I honestly don’t mind knowing I have to get work done t More

by Marlalalala416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oil change
Aug 18, 2022 -

Ford Country responded

Hi Marla, Thank you so much for the kind review. We are so happy that we are able to offer excellent customer care. Please let us know if we can help with anything else. We look forward to your next visit.

August 15, 2022

Had a bad experience, however they reached out to me and we were able to get things resolved and it meant a lot that they reached out to fix the issue(s). Definitely made me change how I felt and they do More

by Micgerramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 16, 2022 -

Ford Country responded

Hi Michelle, Thank you for giving us the opportunity to resolve the issues mentioned. Please let me know if we can help with anything else. Hope to see you on your next visit. Laurie Dinwiddie Customer Experience Director Ford Country

August 13, 2022

Great experience. Took a long time due to Factory Backlog on Super Duty trucks, but communication was great by Frank Luciano and I was very impressed with the dealersh More

by mearndt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Armendariz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2022

Service today was pleasant and prompt. Fernando took great care of me. I will return in the future. More

by Lyle.chris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
Aug 11, 2022 -

Ford Country responded

Hello, Thank you so much for the great 5 star review. We are so lucky to have Fernando on our team. Please let us know if we can help with anything else. We look forward to your next visit.

August 11, 2022

Marvin and Diego were fantastic to work with, as well as Ed in financing. I would highly recommend this particular dealership for your needs! Good customer service, clean and comfortable environment. One of More

by Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Armendariz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Nieves
Aug 11, 2022 -

Ford Country responded

Hi Kim, Thank you so much for the fantastic review. We are so fortunate to have Marvin, Diego and Ed on our team. Please let us know if we can help with anything else. Welcome to the Ford Country Family, we look forward to your next visit.

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