Ford Country
Henderson, NV
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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John and Chad were very friendly and helpful with our new car purchase. John showed us around the previous day without pressuring us, as we were looking but weren't sure we wanted to buy right now. We decid car purchase. John showed us around the previous day without pressuring us, as we were looking but weren't sure we wanted to buy right now. We decided to buy and went back the next day and asked for John. He was with another customer but took time to bring Chad out, at which time Chad showed us various models. We thought we were going to get an Escape, but Patty couldn't find what she wanted. We hoped to get out a little cheaper, but she couldn't be happier with her new Edge. Randy & Patty Corey More
Everyone was friendly at first....once the loan was approved they ignored me and my car needs. make sure you get everything they promise you on paper and get a copy before signing!! approved they ignored me and my car needs. make sure you get everything they promise you on paper and get a copy before signing!! More
I found Sherri Anderson to be very competent and helpful I found Sherri Anderson to be very competent and helpful in the whole process from pricing to acceptance of car from factory 2 months later. She ke I found Sherri Anderson to be very competent and helpful in the whole process from pricing to acceptance of car from factory 2 months later. She kept me abreast of where the new car was from factory to car being delivered to dealership. More
I purchased a new 2012 Ford Fusion from Rick Ruane and he delivered the car and deal I was promised before I left Oregon to fly to Henderson,Nevada to complete the transaction. Rick was honest and very prof delivered the car and deal I was promised before I left Oregon to fly to Henderson,Nevada to complete the transaction. Rick was honest and very professional in his dealings with me. He even picked me up at the airport. I have already told others how satisfied I was with the way everthing was handled and would certainly consider future dealings with Ford Country in Henderson as long as I have a reputable person, such as Rick, to assist me with other transactions. Patricia L. Baer More
Elie is very knowledable about vehicles. He was ok as a salesman (not as painful as my last vehicle experience). Brad was okay, tried to be friendly but it really wasn't very sincere. Pricewise...why was I salesman (not as painful as my last vehicle experience). Brad was okay, tried to be friendly but it really wasn't very sincere. Pricewise...why was I given a %rate of 5.99 when my credit score was 798? I am no risk !I had to ask for a lower %rate and was given 4.99. Would I recommend them...not sure. Will see how they handle any forthcoming issues I may have regarding my maintenace program More
Our experience with Ford Country was a very positive one. New Car Salesman, Rodney Collins was very knowledgable and helpful with helping us select the right vehicle for our family. New Car Salesman, Rodney Collins was very knowledgable and helpful with helping us select the right vehicle for our family. More
Was wanting to think on the vehicle before buying it. Was very pushy into us getting it that night. Took awhile for us to get into the financing department to sign paperwork. very pushy into us getting it that night. Took awhile for us to get into the financing department to sign paperwork. More
From the minute I walked in the door at Ford Country I was greeted by friendly employees. As a women walking into a dealership alone I was wondering how I would be treated, and if I would be taken seriou was greeted by friendly employees. As a women walking into a dealership alone I was wondering how I would be treated, and if I would be taken seriously. The salesperson that came over to help me was Delorean Rogers. When I arrived I was almost ready to order a New 2011 Explorer. However I had not driven one yet and still had many questions before deciding if I wanted to order my New Explorer at Ford Country. Delorean was great. He really did listen to me. I actually had a good time with him. He did answer all of my questions. I did come back to Ford Country the following week with my husband to order my New Explorer with Delorean. My husband enjoyed talking with him as well. Of course there were delays in my Explorer being built but Delorean called me everytime he had an update on the delivery. I appreciated that very much, I never had to call him to find out what was going on. When my Explorer arrived Delorean was wonderful in making sure that my husband and myself understood how to operate the Explorer and the new computer. I have stopped by a few times since receiving my Explorer in April to ask Delorean for some help with the computer. He has always been great about coming out to my Explorer and going over my questions with me and making sure I felt comfortable before he would let me leave. We also had a good experience with the loan officer that helped us out when we picked up the Explorer. He was very patient with me and went over all the the documents in detail to make sure I was comfortable with everything before signing anything. My experience has been great at Ford Country and would recommend buying a vehicle from them. I have owned a few Ford SUV's and would come back to Ford Country to buy another one without any reservations. I just love my Explorer. More
I gave he rating because of Robert Sanchez. He handled all my questions, concerns and problems as if I was his only customer. I normally buy my cars from MI because I know people back there. I no longer h all my questions, concerns and problems as if I was his only customer. I normally buy my cars from MI because I know people back there. I no longer have to do that because I have found a great person to deal with in Las Vegas. More
Jeff Porter was professional, patient and informative. I would recommend your dealership and Jeff to my friends and family. The paperwork was explained clearly and in a way that me and mother and grandfath would recommend your dealership and Jeff to my friends and family. The paperwork was explained clearly and in a way that me and mother and grandfather could understand. It was a fun experience! More