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Fontana Chrysler Dodge Jeep Ram

Fontana, CA

4.7
45 Reviews
Call Dealership (909) 675-1867

16263 S Highland Ave

Fontana, CA

92336

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45 Reviews of Fontana Chrysler Dodge Jeep Ram

December 30, 2023

Service staff was helpful in resolving my issue with my Jeep and kept me posted during the process. More

by JeepGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jan 02, 2024 -

Fontana Chrysler Dodge Jeep Ram responded

It's a pleasure to see you received both quality service and communication. We hope your Jeep is running like new again and we look forward to helping take care of all your future vehicle needs. Regards, Art Morales General Sales Manager artm@fontanacdjr.com

December 29, 2023

Jose in Listened to my concerns, answered all of my questions and was friendly and helpful More

by Ddcastile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and Gabriel
Report | Print
Jan 02, 2024 -

Fontana Chrysler Dodge Jeep Ram responded

Jose is a great asset to us here and it's no surprise to read this and see that he made sure you had the best experience possible. We will be sure to share your positive feedback with him and should you ever have any questions about anything, please let us or Jose know. We are always happy to help. Regards, Art Morales General Sales Manager artm@fontanacdjr.com

December 20, 2023

This dealership takes care of me every single time. Thanks Jeep Fontana . Thanks Jose,service manager. More

by eriklovesjas8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and jose
Report | Print
Dec 20, 2023 -

Fontana Chrysler Dodge Jeep Ram responded

It's our pleasure, Erik! Thank you so much for choosing us here for your Jeep needs. Should you ever need anything, please don't hesitate to let us or Jose know. We're always here to help. Regards, Art Morales General Sales Manager artm@fontanacdjr.com

November 30, 2023

Excellent customer service! Employees are very attentive and knowledgeable. Fast appointments in the service department.. More

by Sharonmludwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Dec 01, 2023 -

Fontana Chrysler Dodge Jeep Ram responded

Sharon, We take pride in providing both prompt and quality service and we're happy to see you receive just that. Thank you for choosing us here for your vehicle needs and we are looking forward to seeing you at your next service visit. Regards, Jeff Smilen General Sales Manager jsmilen@fontanacdjr.com

September 12, 2023

i had a nice experience at Fontana Chrysler Dodge Jeep dealership on my last visit More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 13, 2023 -

Fontana Chrysler Dodge Jeep Ram responded

It's a pleasure to read this, Patty! Thanks for stopping by and for sharing your experience. We look forward to providing you with the 5-star service that you deserve at your next visit. Regards, Jeff Smilen General Sales Manager jsmilen@fontanacdjr.com

August 31, 2023

Fontana Dodge/RAM are working hard to make the Dealership work! The last 3 visits were spectacular! Nick did Me right. Out in one day, a ride home and back, and a little discount. More

by rornelas
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Aug 31, 2023 -

Fontana Chrysler Dodge Jeep Ram responded

Thank you so much for choosing us here for your vehicle needs! We're happy that you've had great experiences at your last three visits and we look forward to continuing to provide you with this top-notch service. Can't wait to see you again soon! Regards, Jeff Smilen General Sales Manager jsmilen@fontanacdjr.com

August 24, 2023

I had a really great experience buying my 2023 Charger. Carter was really helpful and I will definitely refer people to him More

by stacymcmullen51488
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter
Report | Print
Aug 24, 2023 -

Fontana Chrysler Dodge Jeep Ram responded

Stacy, Welcome to our Fontana CDJR Family and congrats on your new Charger! We are so happy to read about your experience with Carter and see he made sure your car-buying experience was a great one. We're glad you drove home satisfied and we can't wait to see you here at your first service visit. Regards, Jeff Smilen General Sales Manager jsmilen@fontanacdjr.com

August 15, 2023

Michael was very helpful and knowledgeable. If I ever need to buy a car in the future I will return here. More

by germanrod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Carter
Report | Print
Aug 16, 2023 -

Fontana Chrysler Dodge Jeep Ram responded

We are very lucky to have Michael on our team and we're pleased to see that he made you feel comfortable throughout the entire process. Congratulations on your new RAM and welcome to the family! Regards, Jeff Smilen General Sales Manager jsmilen@fontanacdjr.com

August 04, 2023

Excellence customer service and the service was very professional. They were upfront with options to fix my vehicle. Even the Service Manager Jose stepped in and took the additional initiative to help More

by CJ0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Aug 07, 2023 -

Fontana Chrysler Dodge Jeep Ram responded

We appreciate the opportunity to earn your business and we are very happy to see you received both quality and transparent service. Welcome to our Fontana CDJR Family and please don't hesitate to reach out should you have any questions about anything. We're always happy to help. Regards, Jeff Smilen General Sales Manager jsmillen@fontanacdjr.com

July 23, 2023

Very rude avoids fixing major issues lies about 500mile return policy definitely wouldn’t recommend More

by Keanvaden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kraig
Report | Print
Jul 25, 2023 -

Fontana Chrysler Dodge Jeep Ram responded

Kean, We are very discouraged to read about the multiple issues you have experienced here since purchasing your vehicle. I am concerned about what you have outlined in this review, and I would like the opportunity to speak with you in much greater detail about this and see what we can do to get this resolved. Please contact me directly at 840-788-4911 at your earliest convenience. I look forward to hearing from you. Regards, Jeff Smilen General Sales Manager jsmillen@fontanacdjr.com

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