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Fontana Chrysler Dodge Jeep Ram

Fontana, CA

4.8
41 Reviews

16263 S Highland Ave

Fontana, CA

92336

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41 Reviews of Fontana Chrysler Dodge Jeep Ram

September 12, 2023

i had a nice experience at Fontana Chrysler Dodge Jeep dealership on my last visit More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 13, 2023 -

Fontana Chrysler Dodge Jeep Ram responded

It's a pleasure to read this, Patty! Thanks for stopping by and for sharing your experience. We look forward to providing you with the 5-star service that you deserve at your next visit. Regards, Jeff Smilen General Sales Manager jsmilen@fontanacdjr.com

August 31, 2023

Fontana Dodge/RAM are working hard to make the Dealership work! The last 3 visits were spectacular! Nick did Me right. Out in one day, a ride home and back, and a little discount. More

by rornelas
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 31, 2023 -

Fontana Chrysler Dodge Jeep Ram responded

Thank you so much for choosing us here for your vehicle needs! We're happy that you've had great experiences at your last three visits and we look forward to continuing to provide you with this top-notch service. Can't wait to see you again soon! Regards, Jeff Smilen General Sales Manager jsmilen@fontanacdjr.com

August 24, 2023

I had a really great experience buying my 2023 Charger. Carter was really helpful and I will definitely refer people to him More

by stacymcmullen51488
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter
Aug 24, 2023 -

Fontana Chrysler Dodge Jeep Ram responded

Stacy, Welcome to our Fontana CDJR Family and congrats on your new Charger! We are so happy to read about your experience with Carter and see he made sure your car-buying experience was a great one. We're glad you drove home satisfied and we can't wait to see you here at your first service visit. Regards, Jeff Smilen General Sales Manager jsmilen@fontanacdjr.com

August 15, 2023

Michael was very helpful and knowledgeable. If I ever need to buy a car in the future I will return here. More

by germanrod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Carter
Aug 16, 2023 -

Fontana Chrysler Dodge Jeep Ram responded

We are very lucky to have Michael on our team and we're pleased to see that he made you feel comfortable throughout the entire process. Congratulations on your new RAM and welcome to the family! Regards, Jeff Smilen General Sales Manager jsmilen@fontanacdjr.com

August 04, 2023

Excellence customer service and the service was very professional. They were upfront with options to fix my vehicle. Even the Service Manager Jose stepped in and took the additional initiative to help More

by CJ0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 07, 2023 -

Fontana Chrysler Dodge Jeep Ram responded

We appreciate the opportunity to earn your business and we are very happy to see you received both quality and transparent service. Welcome to our Fontana CDJR Family and please don't hesitate to reach out should you have any questions about anything. We're always happy to help. Regards, Jeff Smilen General Sales Manager jsmillen@fontanacdjr.com

July 23, 2023

Very rude avoids fixing major issues lies about 500mile return policy definitely wouldn’t recommend More

by Keanvaden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kraig
Jul 25, 2023 -

Fontana Chrysler Dodge Jeep Ram responded

Kean, We are very discouraged to read about the multiple issues you have experienced here since purchasing your vehicle. I am concerned about what you have outlined in this review, and I would like the opportunity to speak with you in much greater detail about this and see what we can do to get this resolved. Please contact me directly at 840-788-4911 at your earliest convenience. I look forward to hearing from you. Regards, Jeff Smilen General Sales Manager jsmillen@fontanacdjr.com

July 13, 2023

I needed a new car and decided on a Jeep. I was absolutely dreading the idea of going into a dealer because of my many experiences with the overly aggressive salespeople and the games I would More

by lvmonk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Salaiz
Jul 14, 2023 -

Fontana Chrysler Dodge Jeep Ram responded

We know the car-buying process can be stressful, which is why we couldn't be happier to read this and see that Mark went above and beyond to help get you into the Jeep that you deserved. Thank you so much for the opportunity to earn your business and congrats on your new ride. Please don't hesitate to let us or Mark know should you ever need anything and we can't wait to see you here at your first service visit. Regards, Jeff Smilen General Sales Manager jsmilen@fontanacdjr.com

June 28, 2023

Excellent Service. Customer friendly outlook. Very prompt and customer service is technologically innovative. Staff is polite and professional. More

by vikram_khosla
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
Jun 29, 2023 -

Fontana Chrysler Dodge Jeep Ram responded

Vikram, We take pride in providing quality service and we couldn't be happier that you received just that. Thank you for the opportunity to earn your business and for taking the time to share your experience. Should you have any questions about anything, please don't hesitate to ask. You're family now. Regards, Jeff Smilen General Sales Manager jsmilen@fontanacdjr.com

Jun 29, 2023 -

vikram_khosla responded

Thank You. I very much appreciate it. Vikram Khosla

June 27, 2023

Great service was in and out in a couple of hours with our an appointment not bad at all More

by Abimael Vera
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicholas Lorusso
Jun 29, 2023 -

Fontana Chrysler Dodge Jeep Ram responded

Abimael, We're happy to see our team got you in and out in no time. Thank you for stopping by and we look forward to continuing to take care of all your service needs. Regards, Jeff Smilen General Sales Manager jsmilen@fontanacdjr.com

June 18, 2023

Ray was very patient with us. We explained to him our terms and he stated he would do our best. We came very close to changing our mind and he understood and didn't put any pressu More

by rslopez2308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray,Kim Samone
Jun 19, 2023 -

Fontana Chrysler Dodge Jeep Ram responded

We are very lucky to have Ray on our team and we're pleased to see that he made you feel comfortable throughout the entire process. We will be sure to share this positive feedback with him and should you ever have any questions about anything, please feel free to let us or Ray know. We're always happy to help. Regards, Jeff Smilen General Sales Manager jsmilen@fontanacdjr.com