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Folsom Lake Hyundai

Folsom, CA

4.5
759 Reviews
New & Improved! New Management & New Team Members! Our goal at Folsom Lake Hyundai is to exceed your expectations whenever possible. Since our beginning in 2011, hundreds of vehicles have been purchased and found homes with some of the greatest people ever, our customers. Our store is the top ranked Certified Pre-Owned store in the region. Most of our associates have been in the industry for over 10 years. We are proud to have all three Hyundai dealers in the greater Sacramento area ranging from right here in Stockton to Folsom & Roseville. We look forward to continuing to grow to allow us to provide the very best in sales and service. Whether you are an existing customer or just searching for a great deal, Folsom Lake Hyundai wants to be your automobile dealer. We are committed to providing the best possible customer service and treating every customer with the appreciation and respect they deserve. Our goal is to do our best and to be the best for you, our customer. So introduce your family to our family so we can show you why we want to earn your business and how we will earn your trust. Come see what thousands of satisfied customers already know here at Folsom Lake Hyundai. Folsom Lake Hyundai has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. We are California's price leader. We have over 500 cars in inventory on over six acres. The largest selection anywhere in California. We have an award winning management team and Service department. We invite you in to visit our beautiful showroom, meet our friendly staff and take advantage of the lowest price on the hottest car on the market today. Our commitment
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12530 Auto Mall Cir

Folsom, CA

95630

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Showing 759 reviews

November 20, 2024

The dealer facility was very clean and had nice amenities. Maria our service advisor was prompt, knowledgeable and kept us updated on the car service progress. More

by JoMo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria
Nov 20, 2024 -

Folsom Lake Hyundai responded

We're delighted to hear that Maria and the team at Folsom Lake Hyundai provided you with a great experience. Thanks for highlighting our clean facility and attentive service!

November 08, 2024

Customer service is very good. I haven't had any problems with my automobile 🚘 after it has been taken care of. I'm happy with the service. More

by eanthony1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Folsom Lake Hyundai responded

Anthony, we're delighted to hear you're satisfied with the service at Folsom Lake Hyundai and that your car is running smoothly. Thank you for sharing your experience!

November 07, 2024

I bought my Santa Fe at this dealership and I am very much like to come back all the time for service and the service personnel doing their job very professionally. I would recommend this dealership for More

by genediamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Folsom Lake Hyundai responded

Thank you for your recommendation! We're delighted to hear that you're pleased with both your Santa Fe and the service at Folsom Lake Hyundai. We look forward to seeing you again soon!

October 29, 2024

Very friendly and knowledgeable. Nick was fantastic and worked with us all the way. Oz very concerned that we get the car that was just what we needed! Made leasing a car from the More

by diann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Jonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff "Oz" Oswald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Folsom Lake Hyundai responded

Thank you for sharing your experience with us, Diann! We're delighted to hear that Nick and Oz made leasing a car from Folsom Lake Hyundai such a positive experience. Enjoy your new ride, and feel free to reach out if you need anything else!

October 29, 2024

Excellent and caring salesman and lots of inventory. No pressure and very knowledgeable about all models More

by diann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Jonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff "Oz" Oswald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Folsom Lake Hyundai responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Folsom Lake Hyundai provided a knowledgeable and pressure-free experience. Enjoy exploring all those options, and let us know if there's anything else we can do for you!

October 25, 2024

I had an outstanding experience at Folsom Lake Hyundai and I couldn’t be more pleased with the level of service and support I received. From the moment I walked into Dealership I was greeted with warm an More

by Majid/ Sayyed Sadat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Weaver
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Mahmoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Folsom Lake Hyundai responded

Majid, we're delighted to hear about your outstanding experience with Mr. Luke and the team at Folsom Lake Hyundai! It's fantastic that you found a Santa Fe Calligraphy 2025 Hybrid AWD that fits your lifestyle perfectly. Thank you for recommending us; we appreciate it greatly!

October 25, 2024

Glad to see they have more inventory. All the staff was friendly and helpful. We would recommend to family and friends. More

by carolwillard823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Folsom Lake Hyundai responded

Carol, we're delighted to hear that you had a positive experience with our team at Folsom Lake Hyundai and appreciated the increased inventory. Thank you for recommending us to your family and friends!

October 23, 2024

1:30 apoint for ABS fuze recall, car didn't goo into service bay until 2:45 didn't get car til 3:35. Lousy Service for 20 minute repair More

by craigpac
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Oct 24, 2024 -

Folsom Lake Hyundai responded

I apologize for the delay you experienced during your appointment. We strive to provide timely service, and it's disappointing to hear we fell short in this instance. Please feel free to reach out if you'd like to discuss further or have any other concerns. Thank you, Pedro Espinoza - Service Manager - (916) 365-8000 X 139

October 19, 2024

Jim was incredibly helpful. He is an A plus with communication and support! I appreciate his help and always having an easy time with appointments and getting all the help I nee More

by maxkale72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Groberski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Folsom Lake Hyundai responded

We're delighted to hear that Jim provided excellent communication and support during your visits to Folsom Lake Hyundai, Max. Thank you for sharing your experience, and we're here whenever you need assistance!

October 12, 2024

Had an appointment Monday at 10:15 car was there was looked at park and nobody informed me until I called Wednesday before they started to work on it. I lost two days and had to rent a car an extra two More

by 19945marine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Folsom Lake Hyundai responded

I apologize for the inconvenience you experienced with your appointment. We strive to honor our commitments and keep our customers informed, so it's disappointing to hear about this oversight. We will be sure to discuss this with our team to ensure this does not happen again. Please reach out if you'd like to discuss further or have any other concerns. Thank you, Pedro Espinoza - Service Manager - (916) 365-8000 X 139

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