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Folsom Lake Ford - Service Center
Folsom, CA
1,346 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,346 Reviews of Folsom Lake Ford - Service Center
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January 14, 2025
We bring our vehicles to Folsom Lake Ford for all of our needs, feel well taken care of. needs, feel well taken care of. More
by CHERIE.PRIOR
Verified Customer
January 14, 2025
Customer Service was exceptional. Shuttle service went above and beyond to accommodate. On time as promised. Great Job! Shuttle service went above and beyond to accommodate. On time as promised. Great Job! More
by JOHN.COOGAN
Employees Worked With
January 13, 2025
Always efficient and friendly. The waiting room is quite comfortable and having the shuttle is great. Thank you. The waiting room is quite comfortable and having the shuttle is great. Thank you. More
by MARGO5
Employees Worked With
January 11, 2025
Completed work in a timely manner and great service rep! Have to add more words before review will be accepted so this last sentence is just a waste of time to fill in words because short and sweet doesn't Have to add more words before review will be accepted so this last sentence is just a waste of time to fill in words because short and sweet doesn't seem to cut it... More
by SPDMOTORBABE
Employees Worked With
January 11, 2025
The service staff was professional and friendly. They gave me a balanced opinion and provided me options. They gave me a balanced opinion and provided me options. More
by BRYANTL308
Employees Worked With
January 10, 2025
We have always had a good experience at Folsom Lake Ford. They do a good job and communicate well. They do a good job and communicate well. More
by SKUYKEN
Employees Worked With
January 10, 2025
Things go smoothly here and there is decent assortment of snacks available to you while waiting. snacks available to you while waiting. More
by JACK.ZWALD
Employees Worked With
January 10, 2025
I couldn't be more disappointed. I brought my car in for 2 recall service. I made my appointment 2 weeks in advance. I made my appointment online. I was able to reserve the shuttle o I brought my car in for 2 recall service. I made my appointment 2 weeks in advance. I made my appointment online. I was able to reserve the shuttle online. They called me about 1.5 hours after my appointment started and told me they couldn't do anything on my car because they didn't have the parts. They told me they would call when the parts arrived. They knew for 2 weeks I was coming in for recall service. They still haven't called and it's been almost 2 weeks since my "appointment". More
by christina.m.byrne
Employees Worked With
I don't know
January 10, 2025
Excellent Service. Installed new battery at my home and reset the BMS. Good communication skills and explained everything in detail. Payge Davis was very`nice and a p Installed new battery at my home and reset the BMS. Good communication skills and explained everything in detail. Payge Davis was very`nice and a pleasure to work with. I didn't get the name of the installer, buit he did an excellenmt job. More
by JWEB47
Employees Worked With
Payge Davis
