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Folsom Lake Ford - Service Center
Folsom, CA
1,404 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,404 Reviews of Folsom Lake Ford - Service Center
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Verified Customer
February 20, 2025
They are fast at getting the work done and i am happy with the service with the service More
by MARISOLPALACIOS33
Employees Worked With
February 19, 2025
Fueron tres horas, y me gustan mucho el servicio que me dan son muy amables dan son muy amables More
by JOVITAORTIZ
Employees Worked With
February 19, 2025
Very very very very very very very very very very very very very very good! very very very good! More
by CPEHAOT
Employees Worked With
February 16, 2025
Service tech was fine, but everything else was a bad experience. The work is shotty, the floor carpet is already popping up after one day. And the worst part was the shuttle driver went on a political experience. The work is shotty, the floor carpet is already popping up after one day. And the worst part was the shuttle driver went on a political tirade on the way home from the dealer, which included anti trans statements. Like I’m just trying to get a ride home front he dealer, not be a on Fox News segment. I have close friends and family that are trans so being stuck in a van having to listen to that xxxx really was a bummer. I was about to buy my dream family car from you guys but I don’t think so anymore. More
by TREVOR.G.CLARK
Employees Worked With
Shuttle guy who needs to keep his views to himself while at work
February 16, 2025
I am so happy to report I was completely satisfied with the service to my vehicle. Luis Leguarda was so helpful. I felt I was out of my element with maintaining my vehicle but Luis was so calm and helpful the service to my vehicle. Luis Leguarda was so helpful. I felt I was out of my element with maintaining my vehicle but Luis was so calm and helpful that it really helped me through this trying time. I will come again to see Luis and Folsom Lake Ford. I will tell my friends and Family. Thankyou to the whole team at Folsom Lake Ford. More
by CAVEMANTURNER
Employees Worked With
Other Employees :
Luis Leguarda, Tom Zraick, Brigitte Karen (Frye). and so many more.
February 16, 2025
The. service advisor, James Willis, was very helpful with getting me the service I needed and even helped drying my vehicle after it was washed. James in service advisor, James Willis, was very helpful with getting me the service I needed and even helped drying my vehicle after it was washed. James informed me of any available service discounts and my Ford Pass credit which I took advantage of. The service itself took less than 3 hours for a detailed 100,000 mile service. Pretty quick considering the amount of work that was done. More
by RDUNTON
Employees Worked With
I dealt with James Willis. I rate him 5 out of 5 stars.
February 16, 2025
Best place to bring your vehicle. Always on time a place where you can trust they’ll always communicate with their consumers before any extra assistance. I never have a problem. Always on time a place where you can trust they’ll always communicate with their consumers before any extra assistance. I never have a problem. More
by BEDAFAMILY
February 16, 2025
James working the fast lane is awesome and always takes good care of us!!! Love FLF good care of us!!! Love FLF More
by lharmoning
Employees Worked With
