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Folsom Lake Ford - Service Center

Folsom, CA

4.8
1,328 Reviews

1,328 Reviews of Folsom Lake Ford - Service Center

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January 10, 2025

We have always had a good experience at Folsom Lake Ford. They do a good job and communicate well. More

by SKUYKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that you've had good experiences at Folsom Lake Ford. Excellent communication and quality service are what I strive for. I look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 10, 2025

Things go smoothly here and there is decent assortment of snacks available to you while waiting. More

by JACK.ZWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! I'm glad to hear that your experience at Folsom Lake Ford went smoothly and that you enjoyed the assortment of snacks we offer while you wait. I appreciate your feedback and look forward to welcoming you back soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 09, 2025

Everything went very smooth. James was great. Would not hesitate to bring my car back to this dealership for service. More

by omatullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear that your experience with Folsom Lake Ford was smooth and that James provided you with excellent service. We look forward to assisting you again for any future service needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 08, 2025

Great dealership. Staff is well trained and friendly. Work gets done efficiently and correctly. Love having a shuttle available and the driver Wayne is super! More

by JUDYCALORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne the shuttle driver, Lacey
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Jan 09, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Folsom Lake Ford and that our staff, particularly Wayne, made a positive impression. I strive for efficiency and quality in all our work, and it's fantastic to know you appreciate our shuttle service. I look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 07, 2025

Great service, Staff is personable and professional. Was able to get in and get my issues resolved quickly. Love this dealer More

by JUDYCALORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey
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Jan 08, 2025 -

Folsom Lake Ford responded

Thank you so much for your kind words! I truly appreciate your feedback about the great service and professionalism at Folsom Lake Ford. I'm glad to hear that your issues were resolved quickly. I look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 06, 2025

ALWAYS AMAZING SERVICE! THE ONLY PLACE I BRING MY VEHICLES! HIGHLY RECOMMEND TO ANYONE LOOKING FOR SERVICE! More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Folsom Lake Ford responded

Thank you for your fantastic review! I'm thrilled to hear that you always receive amazing service at Folsom Lake Ford. Your recommendation means a lot to me! I look forward to seeing you next time you need service. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 05, 2025

I was greeted upon arrival. Every person I talked with was friendly and informative. The car was finished before the time they quoted me. More

by DAGOBERTO73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're delighted to hear that you had a positive experience at Folsom Lake Ford. It's great to know our team was friendly and informative, and we’re glad we could finish your car ahead of schedule. We appreciate your feedback and look forward to serving you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 04, 2025

Excellent services. Highly recommended. Smooth repair process with no issues. Advisor and technician did an excellent job. More

by SCHUSTERARCHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Management, David (Advisor), Technician
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Jan 07, 2025 -

Folsom Lake Ford responded

Thank you for your review! We appreciate your kind words about the excellent service you received at Folsom Lake Ford. It's great to hear that the repair process went smoothly and that our advisor and technician provided exceptional support. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 04, 2025

I came in because of a low battery, and an oil change. Work was completed quickly and as requested. Nice job, Folsom Lake Ford and specifically Bridget. More

by CA1SWADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget
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Jan 07, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear that your battery issue and oil change were completed quickly and to your satisfaction. We'll make sure to pass along your compliments to Bridget. We appreciate your support and look forward to serving you again at Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 03, 2025

Bridgette is a gem she not only takes the time to listen to your concerns, but goes that extra mile to make sure it’s all done accurately above and beyond expectation. Any company is lucky to have her as an More

by katrushka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgette in Service
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Jan 06, 2025 -

Folsom Lake Ford responded

Thank you so much for your kind words about Bridgette! We at Folsom Lake Ford are thrilled to hear that she took the time to listen to your concerns and went above and beyond to meet your expectations. Your feedback truly highlights the dedication of our team. We hope to see you again soon and appreciate you sharing your experience! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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