Folsom Lake Ford - Service Center
Folsom, CA
1,270 Reviews of Folsom Lake Ford - Service Center
The young man, James Willis, who assisted me during my appointment was amazing. I had gone to the dealers in the past and did not find the customer service anything other than average, but this recent ex appointment was amazing. I had gone to the dealers in the past and did not find the customer service anything other than average, but this recent experience has left me feeling like I will return to this particular dealership again. It could have been a fluke in that James had excellent customer service skills and perhaps others do not - I guess I will see at my next visit. More
The dealership and the service department have been top-notch. The workers are friendly and helpful. If you’re waiting for your vehicle to be finished, there’s plenty of room to relax and there is alwa top-notch. The workers are friendly and helpful. If you’re waiting for your vehicle to be finished, there’s plenty of room to relax and there is always snacks and hot coffee. More
The service team was very quick and and courteous from start to finish. Will be back for sure start to finish. Will be back for sure More
We are always taken care of at Folsom Lake ford. Kind and polite service staff.We appreciate you. Kind and polite service staff.We appreciate you. More
Dave is efficient and thorough, providing good communication and thorough service. He represents the quality of service I have come to expect from Folsom Lake Ford. communication and thorough service. He represents the quality of service I have come to expect from Folsom Lake Ford. More
SERVICE AT FOLSOM LAKE FORD IS ALWAYS GREAT! ALWAYS LOOK FORWARD TO THE NEXT VISIT! ALWAYS LOOK FORWARD TO THE NEXT VISIT! More
I was very successful having my 22 Ford Maverick serviced for recalls with the service advisor named Bridget. I hope to deal with her henceforth when I need anything done at the service center. She is super for recalls with the service advisor named Bridget. I hope to deal with her henceforth when I need anything done at the service center. She is super efficient and got me out of there in the time that she promised. Bridget was the only employee that I met with during my visit. More
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