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Folsom Lake Ford - Service Center
Folsom, CA
1,359 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,359 Reviews of Folsom Lake Ford - Service Center
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October 13, 2024
My service manager could not have been more courteous, polite, extremely helpful and very professional. I’ve kept his business card and plant call upon him the next time I need service. polite, extremely helpful and very professional. I’ve kept his business card and plant call upon him the next time I need service. More
by MCMILLEN2B
Verified Customer
October 12, 2024
James made it easy to drop off and pick up my mustang. He was very knowledgeable and found my warranty and ford credits useable. Always happy customer He was very knowledgeable and found my warranty and ford credits useable. Always happy customer More
by MUSTANG RENEE
Employees Worked With
October 12, 2024
The staff were great and completely helpful throughout the repairs and service. They fixed all of the repairs. the repairs and service. They fixed all of the repairs. More
by EDWARDROSEWOOD
Employees Worked With
October 12, 2024
Great service, great people! I've had excellent treatment and service bringing in my Ford trucks for service for the last 15 years. I've had excellent treatment and service bringing in my Ford trucks for service for the last 15 years. More
by condor4311
Employees Worked With
October 11, 2024
James was great. He told me 1.5 and took 1 hour. This is huge to me He told me 1.5 and took 1 hour. This is huge to me More
by GREGDONOVAN21
Employees Worked With
October 11, 2024
I really appreciated all the communication and prompt, accurate responses to all my questions. I will definitely be back. accurate responses to all my questions. I will definitely be back. More
by TIM@HARDESTERTEAM.COM
October 11, 2024
Easy to make an appointment and quick service from Tommy N. Tommy has been my advisor for 7 years and I always am greeted warmly, efficiently, and with genuine care for my vehicle. He keeps me informed thr N. Tommy has been my advisor for 7 years and I always am greeted warmly, efficiently, and with genuine care for my vehicle. He keeps me informed throughout the service appointment and makes sure that the services performed are always 100% complete. He even makes sure that my vehicle comes out of service cleaner then when it when in. Thank you Tommy. More
by amaf06
Employees Worked With
Tommy Nares
October 10, 2024
Friendly and very professional staff. Comfortable customer waiting area. Will return when needed. Thanks to Luis and team for thorough and top-notch service! Comfortable customer waiting area. Will return when needed. Thanks to Luis and team for thorough and top-notch service! More
by Valerie Geiger
Employees Worked With
Luis - Service Dept
October 10, 2024
My experience with Folsom, like Ford was outstanding I dealt with K in the maintenance department. My car needed to be serviced overnight. He made everything so easy no stress attached at all. They set me dealt with K in the maintenance department. My car needed to be serviced overnight. He made everything so easy no stress attached at all. They set me up with an enterprise rental car. My car was serviced and ready for pick up the next day. I am very pleased with the service that was given back Folsom Lake Ford.. More
by BK_COLLIER
Employees Worked With
K.. Service Dept.
